blocked as spam

M

MechEngr

I have the e-mail merge working from Word2003 and Outlook2007, but some
recipients are not getting the emails. I can see the email has been sent
(they are in the sent box) and if I “reply to all†and send the email
directly from Outlook, the recipients will receive the email.

I have tried the test with as few as two email recipient merges and the
email still does not reach the intended recipients. I am sure that the email
is being filtered by the receiving server spam filters when coming from the
Word merge process, but not when sent directly from Outlook.

Any thoughts or ways around this?
 
G

Graham Mayor

You cannot insist that e-mail messages you send to people are not treated by
them as spam.
If the recipients are complaining about the omission then it is up to them
to mark your sending address as safe.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
M

MechEngr

You missed the point of the question: An email sent directly from Outlook
(exactly same message, same mail server, same account) WILL be received by
the recipient (in this case, it is my work email), but when sent through
Outlook using the mail merge from MS Word, the message is sent, not received.


Something about the merge process is tagging the email differently that if
sent directly from Outlook.

Thanks for you help.
 
P

Peter Jamieson

I can't do the Word 2003 + Outlook 2007 combination that you are using here,
but sending from Word 2007 and Outlook 2007 /as an attachment) the source
code of the e-mail messages look identical (barring expected details such as
slightl differences in message ID etc. etc. ). i.e., they have the same
headers - there's nothing in there to indicate any significant difference to
a SPAM engine, unless they are somehow picking up on the fact that you are
sending a lot of them.

However, you could be merging to HTML format or plain text format, or
sending a rich text MIME format message that does not have an attachment, in
which case the two messages could look quite different to a SPAM trap
engine.

(FWIW, as far as I know, when you merge to email from Word, you Outlook
format settings have little or no influence over how the message is
formatted. That is not the case when you construct your message in Outlook).
 
M

MechEngr

Thanks Peter. I am merging into plain text email from Word2003. I have
performed several tests with only two records in the distribution list, to
eliminate the possibility of being seen as “sending too many emailsâ€. The
receiving server seams to know the difference between being sent directly
from Outlook or from a Word merge to Outlook.

There must be some hidden text attached to the plain-text email that gives
it away.

MechEng
 
D

Doug Robbins - Word MVP

Do the merged emails end up in the recipient's Junk Mail folder?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
 
M

MechEngr

No. They just do not show up.

If I go to Outlook Sent box, the emails from the merge are there. If I
click on "Reply to all" and send, the email will be delivered to both
addresses (the old sender and reciepant).
 
P

Peter Jamieson

Well, interestingly enough, when Word merges to -mail supposedly using
"plain text" it seems actually to send an HTML-encoded MIME part - the
sample below is from Word (I have changed some of the address details) 2007
but I believe Word 2003 was the same. And as I said before, I think /Word/
is doing this, not /Outlook/. I don't know of a resultion but SPAM traps
that disallow HTML mail may disallow this, but allow a plain text mail from
Outlook, which would at least explain what is going on. It's also possible
that the ones generated by Word actually have an unusual structure for this
day and age.

(The body content was a couple of blank lines surrounding "0 (e-mail address removed)")


X-Envelope-From: (e-mail address removed)
Received: from anchor-post-32.mail.demon.net (anchor-post-32.mail.demon.net
[194.217.242.90])
by mta10.mx.cix.co.uk (8.13.4/CIX/8.13.6) with ESMTP id m7VHf751029541
for <[email protected]>; Sun, 31 Aug 2008 18:41:07 +0100
Received: from b.c.d ([1.2.3.4])
by anchor-post-32.mail.demon.net with esmtp (Exim 4.67)
id 1KZqvC-000Fun-7K
for (e-mail address removed); Sun, 31 Aug 2008 17:41:06 +0000
Subject: mysubject plain
Date: Sun, 31 Aug 2008 18:41:05 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C90B90.BEA34693"
Message-ID: <[email protected]>
X-MS-Has-Attach:
Content-class: urn:content-classes:message
X-MS-TNEF-Correlator:
Thread-Topic: mysubject plain
X-MimeOLE: Produced By Microsoft Exchange V6.5
thread-index: AckLkL6jHzOWl58RRFqb0UFQCYj1Dw==
From: "Peter Jamieson" (e-mail address removed)
To: (e-mail address removed)
X-Envelope-To: (e-mail address removed)

This is a multi-part message in MIME format.

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

0 (e-mail address removed)

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE>mysubject plain</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

<P><FONT SIZE=3D2>0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
(e-mail address removed)<BR>
</FONT>
</P>

</BODY>
</HTML>
------_=_NextPart_001_01C90B90.BEA34693--
 
M

MechEngr

Ok. I have been trying an Outlook add-in "Easy Mail Merge" and it seams to
go around this isses and will mail out both Plain text and HTML emails. This
may be my solution.

Thanks for your help.

MechENG



Peter Jamieson said:
Well, interestingly enough, when Word merges to -mail supposedly using
"plain text" it seems actually to send an HTML-encoded MIME part - the
sample below is from Word (I have changed some of the address details) 2007
but I believe Word 2003 was the same. And as I said before, I think /Word/
is doing this, not /Outlook/. I don't know of a resultion but SPAM traps
that disallow HTML mail may disallow this, but allow a plain text mail from
Outlook, which would at least explain what is going on. It's also possible
that the ones generated by Word actually have an unusual structure for this
day and age.

(The body content was a couple of blank lines surrounding "0 (e-mail address removed)")


X-Envelope-From: (e-mail address removed)
Received: from anchor-post-32.mail.demon.net (anchor-post-32.mail.demon.net
[194.217.242.90])
by mta10.mx.cix.co.uk (8.13.4/CIX/8.13.6) with ESMTP id m7VHf751029541
for <[email protected]>; Sun, 31 Aug 2008 18:41:07 +0100
Received: from b.c.d ([1.2.3.4])
by anchor-post-32.mail.demon.net with esmtp (Exim 4.67)
id 1KZqvC-000Fun-7K
for (e-mail address removed); Sun, 31 Aug 2008 17:41:06 +0000
Subject: mysubject plain
Date: Sun, 31 Aug 2008 18:41:05 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C90B90.BEA34693"
Message-ID: <[email protected]>
X-MS-Has-Attach:
Content-class: urn:content-classes:message
X-MS-TNEF-Correlator:
Thread-Topic: mysubject plain
X-MimeOLE: Produced By Microsoft Exchange V6.5
thread-index: AckLkL6jHzOWl58RRFqb0UFQCYj1Dw==
From: "Peter Jamieson" (e-mail address removed)
To: (e-mail address removed)
X-Envelope-To: (e-mail address removed)

This is a multi-part message in MIME format.

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

0 (e-mail address removed)

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE>mysubject plain</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

<P><FONT SIZE=3D2>0 =
(e-mail address removed)<BR>
</FONT>
</P>

</BODY>
</HTML>
------_=_NextPart_001_01C90B90.BEA34693--



--
Peter Jamieson
http://tips.pjmsn.me.uk

Doug Robbins - Word MVP said:
Do the merged emails end up in the recipient's Junk Mail folder?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
 
C

ClassicalBass

Has "Easy Mail Merge" solved your problem? In testing an email merge from
Word 2003, through Outlook, I noticed the exact same issue you described.

ClassicalBass

MechEngr said:
Ok. I have been trying an Outlook add-in "Easy Mail Merge" and it seams to
go around this isses and will mail out both Plain text and HTML emails. This
may be my solution.

Thanks for your help.

MechENG



Peter Jamieson said:
Well, interestingly enough, when Word merges to -mail supposedly using
"plain text" it seems actually to send an HTML-encoded MIME part - the
sample below is from Word (I have changed some of the address details) 2007
but I believe Word 2003 was the same. And as I said before, I think /Word/
is doing this, not /Outlook/. I don't know of a resultion but SPAM traps
that disallow HTML mail may disallow this, but allow a plain text mail from
Outlook, which would at least explain what is going on. It's also possible
that the ones generated by Word actually have an unusual structure for this
day and age.

(The body content was a couple of blank lines surrounding "0 (e-mail address removed)")


X-Envelope-From: (e-mail address removed)
Received: from anchor-post-32.mail.demon.net (anchor-post-32.mail.demon.net
[194.217.242.90])
by mta10.mx.cix.co.uk (8.13.4/CIX/8.13.6) with ESMTP id m7VHf751029541
for <[email protected]>; Sun, 31 Aug 2008 18:41:07 +0100
Received: from b.c.d ([1.2.3.4])
by anchor-post-32.mail.demon.net with esmtp (Exim 4.67)
id 1KZqvC-000Fun-7K
for (e-mail address removed); Sun, 31 Aug 2008 17:41:06 +0000
Subject: mysubject plain
Date: Sun, 31 Aug 2008 18:41:05 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C90B90.BEA34693"
Message-ID: <[email protected]>
X-MS-Has-Attach:
Content-class: urn:content-classes:message
X-MS-TNEF-Correlator:
Thread-Topic: mysubject plain
X-MimeOLE: Produced By Microsoft Exchange V6.5
thread-index: AckLkL6jHzOWl58RRFqb0UFQCYj1Dw==
From: "Peter Jamieson" (e-mail address removed)
To: (e-mail address removed)
X-Envelope-To: (e-mail address removed)

This is a multi-part message in MIME format.

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

0 (e-mail address removed)

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE>mysubject plain</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

<P><FONT SIZE=3D2>0 =
(e-mail address removed)<BR>
</FONT>
</P>

</BODY>
</HTML>
------_=_NextPart_001_01C90B90.BEA34693--



--
Peter Jamieson
http://tips.pjmsn.me.uk

Doug Robbins - Word MVP said:
Do the merged emails end up in the recipient's Junk Mail folder?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Thanks Peter. I am merging into plain text email from Word2003. I have
performed several tests with only two records in the distribution list,
to
eliminate the possibility of being seen as "sending too many emails".
The
receiving server seams to know the difference between being sent directly
from Outlook or from a Word merge to Outlook.

There must be some hidden text attached to the plain-text email that
gives
it away.

MechEng



:

I can't do the Word 2003 + Outlook 2007 combination that you are using
here,
but sending from Word 2007 and Outlook 2007 /as an attachment) the
source
code of the e-mail messages look identical (barring expected details
such as
slightl differences in message ID etc. etc. ). i.e., they have the same
headers - there's nothing in there to indicate any significant
difference to
a SPAM engine, unless they are somehow picking up on the fact that you
are
sending a lot of them.

However, you could be merging to HTML format or plain text format, or
sending a rich text MIME format message that does not have an
attachment, in
which case the two messages could look quite different to a SPAM trap
engine.

(FWIW, as far as I know, when you merge to email from Word, you Outlook
format settings have little or no influence over how the message is
formatted. That is not the case when you construct your message in
Outlook).

--
Peter Jamieson
http://tips.pjmsn.me.uk

You missed the point of the question: An email sent directly from
Outlook
(exactly same message, same mail server, same account) WILL be
received by
the recipient (in this case, it is my work email), but when sent
through
Outlook using the mail merge from MS Word, the message is sent, not
received.


Something about the merge process is tagging the email differently
that if
sent directly from Outlook.

Thanks for you help.




:

You cannot insist that e-mail messages you send to people are not
treated
by
them as spam.
If the recipients are complaining about the omission then it is up to
them
to mark your sending address as safe.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


MechEngr wrote:
I have the e-mail merge working from Word2003 and Outlook2007, but
some recipients are not getting the emails. I can see the email has
been sent (they are in the sent box) and if I "reply to all" and
send
the email directly from Outlook, the recipients will receive the
email.

I have tried the test with as few as two email recipient merges and
the email still does not reach the intended recipients. I am sure
that the email is being filtered by the receiving server spam
filters
when coming from the Word merge process, but not when sent directly
from Outlook.

Any thoughts or ways around this?
 
M

MechEngr

Yes, for me the "Easy Mail Merge" took care of my problem. I have been using
the Outlook Add-in quite a bit and have found only one thing that I wish it
could do... attach different documents to the individual emails, manually or
otherwise. I do like the rich text email format from the Easy Mail Merge
better than the plain-text emails from the Word merge.
“Easy Mail Merge†has a trial demo, but it is limited to 10 emails. Good
luck.

MechENG



ClassicalBass said:
Has "Easy Mail Merge" solved your problem? In testing an email merge from
Word 2003, through Outlook, I noticed the exact same issue you described.

ClassicalBass

MechEngr said:
Ok. I have been trying an Outlook add-in "Easy Mail Merge" and it seams to
go around this isses and will mail out both Plain text and HTML emails. This
may be my solution.

Thanks for your help.

MechENG



Peter Jamieson said:
Well, interestingly enough, when Word merges to -mail supposedly using
"plain text" it seems actually to send an HTML-encoded MIME part - the
sample below is from Word (I have changed some of the address details) 2007
but I believe Word 2003 was the same. And as I said before, I think /Word/
is doing this, not /Outlook/. I don't know of a resultion but SPAM traps
that disallow HTML mail may disallow this, but allow a plain text mail from
Outlook, which would at least explain what is going on. It's also possible
that the ones generated by Word actually have an unusual structure for this
day and age.

(The body content was a couple of blank lines surrounding "0 (e-mail address removed)")


X-Envelope-From: (e-mail address removed)
Received: from anchor-post-32.mail.demon.net (anchor-post-32.mail.demon.net
[194.217.242.90])
by mta10.mx.cix.co.uk (8.13.4/CIX/8.13.6) with ESMTP id m7VHf751029541
for <[email protected]>; Sun, 31 Aug 2008 18:41:07 +0100
Received: from b.c.d ([1.2.3.4])
by anchor-post-32.mail.demon.net with esmtp (Exim 4.67)
id 1KZqvC-000Fun-7K
for (e-mail address removed); Sun, 31 Aug 2008 17:41:06 +0000
Subject: mysubject plain
Date: Sun, 31 Aug 2008 18:41:05 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C90B90.BEA34693"
Message-ID: <[email protected]>
X-MS-Has-Attach:
Content-class: urn:content-classes:message
X-MS-TNEF-Correlator:
Thread-Topic: mysubject plain
X-MimeOLE: Produced By Microsoft Exchange V6.5
thread-index: AckLkL6jHzOWl58RRFqb0UFQCYj1Dw==
From: "Peter Jamieson" (e-mail address removed)
To: (e-mail address removed)
X-Envelope-To: (e-mail address removed)

This is a multi-part message in MIME format.

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

0 (e-mail address removed)

------_=_NextPart_001_01C90B90.BEA34693
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE>mysubject plain</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

<P><FONT SIZE=3D2>0 =
(e-mail address removed)<BR>
</FONT>
</P>

</BODY>
</HTML>
------_=_NextPart_001_01C90B90.BEA34693--



--
Peter Jamieson
http://tips.pjmsn.me.uk

Do the merged emails end up in the recipient's Junk Mail folder?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Thanks Peter. I am merging into plain text email from Word2003. I have
performed several tests with only two records in the distribution list,
to
eliminate the possibility of being seen as "sending too many emails".
The
receiving server seams to know the difference between being sent directly
from Outlook or from a Word merge to Outlook.

There must be some hidden text attached to the plain-text email that
gives
it away.

MechEng



:

I can't do the Word 2003 + Outlook 2007 combination that you are using
here,
but sending from Word 2007 and Outlook 2007 /as an attachment) the
source
code of the e-mail messages look identical (barring expected details
such as
slightl differences in message ID etc. etc. ). i.e., they have the same
headers - there's nothing in there to indicate any significant
difference to
a SPAM engine, unless they are somehow picking up on the fact that you
are
sending a lot of them.

However, you could be merging to HTML format or plain text format, or
sending a rich text MIME format message that does not have an
attachment, in
which case the two messages could look quite different to a SPAM trap
engine.

(FWIW, as far as I know, when you merge to email from Word, you Outlook
format settings have little or no influence over how the message is
formatted. That is not the case when you construct your message in
Outlook).

--
Peter Jamieson
http://tips.pjmsn.me.uk

You missed the point of the question: An email sent directly from
Outlook
(exactly same message, same mail server, same account) WILL be
received by
the recipient (in this case, it is my work email), but when sent
through
Outlook using the mail merge from MS Word, the message is sent, not
received.


Something about the merge process is tagging the email differently
that if
sent directly from Outlook.

Thanks for you help.




:

You cannot insist that e-mail messages you send to people are not
treated
by
them as spam.
If the recipients are complaining about the omission then it is up to
them
to mark your sending address as safe.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


MechEngr wrote:
I have the e-mail merge working from Word2003 and Outlook2007, but
some recipients are not getting the emails. I can see the email has
been sent (they are in the sent box) and if I "reply to all" and
send
the email directly from Outlook, the recipients will receive the
email.

I have tried the test with as few as two email recipient merges and
the email still does not reach the intended recipients. I am sure
that the email is being filtered by the receiving server spam
filters
when coming from the Word merge process, but not when sent directly
from Outlook.

Any thoughts or ways around this?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top