Blue screen daily...says I tried to "write on a Read-Only Document."NOT TRUE!

[naomi christman]

Began recently to use an HPdv9260nr Notebook, which is virtually new, although purchased in 2007. Hardly ever opened. It came with Vista. I put very few programs in it...Word 2003, Adobe Acrobat 8 Standard. A few weeks ago I bought Norton. About that time, instead of just waking up from resting, I note an Owner Lock, which I have to click to wake it up. At first it seemed a cute idea...though I don't know how it started. But the past week, once a day at least when I click the Owner Lock, the Blue Screen opens up as in above Subject. Where did my computer go wrong?

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[Tom Ferguson]

Try shutting down the computer without using the "Owner Lock" or any form of
hibernation or Suspend. Then restart the machine.

Let us know.

Tom

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