blue screen when try to print-preview the file

[Peter]

HI All,
Somebody frown me some finance files, I can open them without problem,
but when I try to preview them, blue screen occurs, but it doesn't
lock my computer, pressing a button restores the windows control.
The files are not that big, most are under 100kB. Anyone know why
this happen, and how to fix it? Thanks in advance.

Peter

 

[GB]

HI All,
Somebody frown me some finance files, I can open them without problem,
but when I try to preview them, blue screen occurs, but it doesn't
lock my computer, pressing a button restores the windows control.
The files are not that big, most are under 100kB. Anyone know why
this happen, and how to fix it? Thanks in advance.

Peter

What happens when you print these files?

 

[Dave Peterson]

What button do you push to get things back?

And what happens if you change printer drivers? (The printer doesn't have to
exist to use the driver.)

And if it helps, maybe you could try downloading a fresh copy of your real
printer's driver.

 

[Peter]

Hi,
Any button! Excel automatically exists, but seems no harm to the
system.
It shouldn't be the printer driver problem because none of the setting
has changed lately, and the preview-blue screen problem has just
happened lately. Thank you.

 

[Peter]

Hi,
The same thing! Print or preview both give blue-screen. Thank you.

 

[Dave Peterson]

Maybe something got corrupted in one of the excel program files. You may want
to think about reinstalling the program.

And even though you don't think it's a printer driver problem, I'd still check
it out. It seems like it's the easiest to try. If it didn't help, you wasted 5
minutes. If you do lots of other stuff and that doesn't help, you might be out
more than just 5 minutes.

 

[GB]

HI All,
Somebody frown me some finance files, I can open them without problem,
but when I try to preview them, blue screen occurs, but it doesn't
lock my computer, pressing a button restores the windows control.
The files are not that big, most are under 100kB. Anyone know why
this happen, and how to fix it? Thanks in advance.

Peter

You say other files print ok. It's just these finance files. Do they have
any special symbols, currencies, etc? What size paper are they set to print
on? I would do what Dave Peterson suggests - he's usually right in my
experience. But, apart from that, you might ask yourself what is different
about these particular files. In principle, there is nothing that ought to
cause a BSOD, but I guess you might be half-way there if you found out what
is different about these files.