Blue screen

D

Dave

I downloaded and installed Norton Internet Security 2004 and ran live
update. Upon completion, a box opens that says to reboot to finish the
update.
Upon reboot, I got an error message that reads:
The instruction at "0x0040a2bc" referenced memory at
"0x00000000". The memory could not be "read".
Click ok to terminate the program.
At the time when that error message popped up, my computer also froze. I
could not move the mouse or curser to click ok and close anything.
Can someone tell me where I can find out what that means and what I need to
do to fix it.
Thanks
Dave
 

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