Blue Sreen Error

[Terry]

I get a blue screen error (also known as the blue screen of death or BSOD) in
Windows XP Pro that is caused by PowerPoint 2007. I should say “primarilyâ€
caused by PowerPoint as some other things will occasionally trigger it as
well. It usually happens when I am scrolling through a number of PowerPoint
slides. Other rare causes are also graphics intensive such as Google Earth or
a web cam.

My guess is that it is not a PowerPoint problem in itself but in a driver or
device issue (video card for example). But before I start detailed
troubleshooting I thought I would ask if anybody else encountered this issue
via PowerPoint and if so how they resolved it.

It can be a bit embarrassing during presentations….

 

[Echo S]

Oh, yeah, really embarrassing.

Does the BSOD message give you any clues? Sometimes it will point at a
specific DLL or driver. I'd suggest running in Safe Mode as a test for video
driver issues, but if it's a random occurrence, that may not tell us much.

At any rate, for PPT you can try turning down hardware acceleration. If that
doesn't do it, then yeah, try updating your video driver.

Here's instrux for hardware acceleration: http://www.pptfaq.com/FAQ00129.htm

 

[TAJ Simmons]

Terry,

You've more or less answered your own question.... or pointed yourself in
the right direction....

First point of call - update your "graphics card drivers"

probably
www.ati.com
or
www.nvidia.com

Also try running something called memtest.... as bad memory will cause BSOD.

Also, if it's a desktop PC... then a failing Power Supply Unit can also
cause BSOD.... eg your graphics card and CPU start needing more power and
your PSU is pushed over the limit... causing a BSOD.

Cheers
TAJ Simmons
PowerPoint Master

http://www.awesomebackgrounds.com
awesome - powerpoint templates,
powerpoint backgrounds, free samples, ppt tutorials...

 

[jpforestier]

These last days I've got also a very nice blue screen...Each time I want to
use Acronis to back up.
But nothing to deal with PPT..At least

 

[Roy Adam]

Hi Terri,

Its work when we update video card driver,thank you so much for your post in here..iam from IT dept,we try so many way before but still faceing same error,after iam update drive its totaly succesfully..Thanks again!

I get a blue screen error (also known as the blue screen of death or BSOD) in
Windows XP Pro that is caused by PowerPoint 2007. I should say ???primarily???
caused by PowerPoint as some other things will occasionally trigger it as
well. It usually happens when I am scrolling through a number of PowerPoint
slides. Other rare causes are also graphics intensive such as Google Earth or
a web cam.

My guess is that it is not a PowerPoint problem in itself but in a driver or
device issue (video card for example). But before I start detailed
troubleshooting I thought I would ask if anybody else encountered this issue
via PowerPoint and if so how they resolved it.

It can be a bit embarrassing during presentations???.

On Sunday, April 25, 2010 8:56 PM Echo S wrote:
Oh, yeah, really embarrassing.

Does the BSOD message give you any clues? Sometimes it will point at a
specific DLL or driver. I'd suggest running in Safe Mode as a test for video
driver issues, but if it is a random occurrence, that may not tell us much.

At any rate, for PPT you can try turning down hardware acceleration. If that
does not do it, then yeah, try updating your video driver.

Here is instrux for hardware acceleration: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2010? http://www.echosvoice.com/2010.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

 

[Roy Adam]

Hi Terri,

Its work when we update video card driver,thank you so much for your post in here..iam from IT dept,we try so many way before but still faceing same error,after iam update drive its totaly succesfully..Thanks again!

I get a blue screen error (also known as the blue screen of death or BSOD) in
Windows XP Pro that is caused by PowerPoint 2007. I should say ???primarily???
caused by PowerPoint as some other things will occasionally trigger it as
well. It usually happens when I am scrolling through a number of PowerPoint
slides. Other rare causes are also graphics intensive such as Google Earth or
a web cam.

My guess is that it is not a PowerPoint problem in itself but in a driver or
device issue (video card for example). But before I start detailed
troubleshooting I thought I would ask if anybody else encountered this issue
via PowerPoint and if so how they resolved it.

It can be a bit embarrassing during presentations???.

On Sunday, April 25, 2010 8:56 PM Echo S wrote:
Oh, yeah, really embarrassing.

Does the BSOD message give you any clues? Sometimes it will point at a
specific DLL or driver. I'd suggest running in Safe Mode as a test for video
driver issues, but if it is a random occurrence, that may not tell us much.

At any rate, for PPT you can try turning down hardware acceleration. If that
does not do it, then yeah, try updating your video driver.

Here is instrux for hardware acceleration: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2010? http://www.echosvoice.com/2010.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

 

[Roy Adam]

Hi Terri,

Its work when we update video card driver,thank you so much for your post in here..iam from IT dept,we try so many way before but still faceing same error,after iam update drive its totaly succesfully..Thanks again!

I get a blue screen error (also known as the blue screen of death or BSOD) in
Windows XP Pro that is caused by PowerPoint 2007. I should say ???primarily???
caused by PowerPoint as some other things will occasionally trigger it as
well. It usually happens when I am scrolling through a number of PowerPoint
slides. Other rare causes are also graphics intensive such as Google Earth or
a web cam.

My guess is that it is not a PowerPoint problem in itself but in a driver or
device issue (video card for example). But before I start detailed
troubleshooting I thought I would ask if anybody else encountered this issue
via PowerPoint and if so how they resolved it.

It can be a bit embarrassing during presentations???.

On Sunday, April 25, 2010 8:56 PM Echo S wrote:
Oh, yeah, really embarrassing.

Does the BSOD message give you any clues? Sometimes it will point at a
specific DLL or driver. I'd suggest running in Safe Mode as a test for video
driver issues, but if it is a random occurrence, that may not tell us much.

At any rate, for PPT you can try turning down hardware acceleration. If that
does not do it, then yeah, try updating your video driver.

Here is instrux for hardware acceleration: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2010? http://www.echosvoice.com/2010.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx