bluetooth and outlook

[cheryl]

I used a usb bluetooth dongle class1 to send a text message to my daughter
oversea, on Nokia suite.
Ever since then when I go into Outlook 03, the eggtimer blinks on and off.
I've tried to find out whats happenend but no luck.

 

[BillR]

It sounds like the problem is with the Bluetooth software. You should check
with support for that device. You can disable the add-in in Outlook in the
meantime.

 

[cheryl]

HI Bill'
There was no add-in for it in outlook, so I unistalled all of bluesoleil
stuff and unistalled all nokia software stuff.
Still blinks, so I blocked internet access it still blinked, when I look in
task manager, performance button the cpu usage is doing small spikes.
but I forgot to say that I have three uses and mine is the only one doing it.
I am the main account.
I am also the only one who used nokia and bluetooth.
thanks

 

[BillR]

There isn't a "Send to Bluetooth" add-in in com add-ins? I've had that
software installed and have the add in showing up there. You need to click
"Go" in Manage com add-ins.

 

[BillR]

sorry, method of access was for outlook 2007 - see if that send to Bluetooth
add-in is there.

 

[cheryl]

Hi Bill I am using outlook 2003.
checked add in manager all that is there is:
Exchange-extensions property pages
fax server extension
in com add insit has
tmas add in which is for my trend p c-cillin securtity which i have had for
years on this computer.
thanks cheryl

 

[BillR]

What exactly is this "egg timer" you are referring to?
You could try anew profile created via the Mail icon in Control Panel. I
don't think it will help in this case but it might be worth a try.

 

[cheryl]

HI Bill. The eggtimer is the hourglass
cheryl

What exactly is this "egg timer" you are referring to?
You could try anew profile created via the Mail icon in Control Panel. I
don't think it will help in this case but it might be worth a try.

 

[BillR]

Your mouse pointer? An icon in Outlook?

 

[cheryl]

Well, NO the mouse pointer is a arrow next to that ,is a hourglass that comes
on and off, when something is happening.e.g. loading mail
The problems is it is blinking like something is happening but nothing I can
find, mail is not downloading.it only happens in my user outlook account not
the other two peoples outlook accounts?
cheryl

 

[BillR]

See if Outlook is more responsive in Safe mode ( Outlook.exe /safe ) in the
Windows Run box.
If it is then try disabling all add-ins and add them back one by one to see
if any cause the problem.

 

[cheryl]

Hi Bill,
Tried starting in safe mode as you suggested but after typing
outlook.exe/safe in
windows run box it told me it couldn't find it.
so I just entered my account in safe mode and then did as you suggested
untick all add-ins but it didn't make any difference its still blinking on
and off about every 10 seconds. even if I block internet traffic.

cheryl

 

[BillR]

Have you tried with anew profile via the Mail icon in Control Panel as yet?
If not, try it - last resort.

 

[cheryl]

Hi Bill,

No I haven't, will I lose my emails in my account if I do and can I copy
them to disc from outlook just incase.
This may not be in your field but is it possible that the bluetooth , nokia
and outlook maybe trying to sync still even thought I uninstalled both nokia
and bluetooth software.(somewhere in hidden files or something like that).


Thanks cheryl

 

[cheryl]

Hi Bill,

Thanks for your help with a not so experienced computer person, I managed
to drop and drag emails to a new folder and then did as you suggested created
a new profile, it took me a little time to work out how to do it .
I am happy to say that yes it solved the problem so I delete the old profile.
So i can only guess the something funny happened with the bluetooth dongle,
think I will go and buy the data cable instead (salesperson talked me into
bluetooth).
Anyway thanks you again for your help.