BMC 2007 install fails during SQL Server 2005 Express install

N

Norm

I am running Windows XP SP2 and Office 2007 Professional Plus. I downloaded
the Disk 2 from the Small Business 2007 Trail. During installation, the
system repeatedly fails during the SQL install. The log reads as follows:

Machine : NCOSANDLT
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0013_NCOSANDLT_SQL.log
Last Action : InstallFinalize
Error String : Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\SQLDMO.Application\CLSID. System error
5. Verify that you have sufficient access to that key, or contact your
support personnel.
Error Number : 1402

I am logged in as the administrater with Full authority over the CLSID Key
in question. I have uninstalled SQL several times. I have also updated to
MSXML 6.0 as suggested eslewhere. Any suggestions what to try next?
 
N

Norm

Is anybody from Microsoft listen? It's been almost 3 weeks and nobody has
replied to this post.
 
R

Randy Daddis

I ran into a similar problem consistantly when running Webroot SpySweeper. I
suspect that SpySweeper was blocking access to a registry key. I closed
SpySweeper and clicked retry. Worked like a charm!!!

HTH,

Randy
 
S

Steve CC

Where exactly did you go to download Disk 2 with BCM. I've been searching MS
with no luck.

Does the trial version of BCM work with Office 2007 Pro Plus?
 
R

Randy Daddis

There are several places to download from. If you attended Launch 2007, the
url is included with your product key. If you have a MSDN subscription, you
can download from there. Otherwise, you might try
http://www.trymicrosoftoffice.com

HTH,

Randy
 

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