boarders?

[Mary]

I have a document that someone else created and I am trying to add a page
boarder. When I got into format and click on boarders and select page
boarder I get a message "The measurement must be between 1pt & 31pt". I have
done almost everything I can think of to remove this but nothing is
happening. I have gone into Frames and tried there, I have gone into page set
up and tried there. HELP!

 

[Suzanne S. Barnhill]

The 1-31-pt measurement is the distance between the border and the edge of
the page or the margin. If you are able to use the dialog at all, click on
Options and change these settings. If you are unable even to get that far
(as it appears), then try starting Word in Safe Mode (press Ctrl and hold it
while Word loads or use Start | Run | winword.exe /a). If you are able to
add the page border there, then there is probably a problem with Normal.dot;
see http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm