Bookmark is not valid

  • Thread starter Shawn76 via OfficeKB.com
  • Start date
S

Shawn76 via OfficeKB.com

I recently setup a new mailbox and I am trying to connect it to Exchange.
WHen trying to connect, I get "The bookmark is not valid" after keying in my
e-mail and password.


Any ideas on what this error means?
 
B

Brian Tillman [MVP-Outlook]

I recently setup a new mailbox and I am trying to connect it to Exchange.
WHen trying to connect, I get "The bookmark is not valid" after keying in my
e-mail and password.

Exchange issues should be posted in microsoft.public.exchange.admin or,
perhaps, microsoft.public.exchange.clients

Here's a discussion that applies:
http://www.experts-exchange.com/Networking/Email_Groupware/Exchange_Server/Q_21045718.html

In particular, this part may be helpful, from a "mrmmills":

"Answer for "the name could not be resolved. The bookmark is not valid" . The
problem is your address book is no longer tied to your mailbox store.

I hope this answer will help many of you out there. Go to the parent org
container drill down to Receipients > All Global Address Lists. Right click
on your global address lists and choose properties, then on then on teh
General tab choose "modify" then click on the "Storage" tab and choose option
3 "Choose the storage filter for : " "mailboxes in this mailbox store" then
choose the browse button, then click the advanced button, then "Find Now" now
select your mailbox store and choose OK. This will re-associate your address
book with yoru mailbox store. This worked for us. Note- if you have
modified your Recepient Policies you may need to go back and resent those "
 

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