bookmarks in text boxes resetting when printing

[MicehlleLeo NZ]

I am using Word 2007 (and have been since the begining of doing my current
work in July 2007)and I have some bookmark (page number) crossreferences in
text boxes, and yesterday they started resetting to '1' when I print.

I have worked out:
-if there is another bookmark reference outside of the text boxes this
doesn't happen ( it is not practicable to do this in all documents)
-it doesn't matter which printer I am using
-it now affects all my earlier documents and a new one I created to check it
out.
argh...


Michelle

 

[Stefan Blom]

If you convert the text boxes to frames, does that improve things?

 

[MicehlleLeo NZ]

How do I do that?
Michelle
PS also know now that if I convert it to a 1997-2003 document, it will work
without resetting the crossreferences on our intranet, but still resets when
i use the 2007 on the laptop that works as my C drive.

PPS It also is fine on my home PC which has Vista and Word 2007.

 

[MicehlleLeo NZ]

More information - the cross references don't reset if I do a 'quickprint'

 

[Stefan Blom]

This is strange. Are you sure that it cannot be a printer driver issue after
all?

FWIW, you can convert text boxes to frames by clicking the button on the
Text Box tab of the Text Box dialog box (right-click the text box border and
choose Format Text Box from the context menu). Although I cannot promise
that this will fix issue, it is a fact that frames work better with fields
than text boxes do.

--
Stefan Blom
Microsoft Word MVP


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