Booted off Outlook 2007 when trying to print emails

B

BigJ1965

When I try to print an email, I get the message "MicroSoft Outlook has
encountered a problem and must be closed" "Send - Don't Send". What is the
problem here?
 
B

Brian Tillman [MVP-Outlook]

When I try to print an email, I get the message "MicroSoft Outlook has
encountered a problem and must be closed" "Send - Don't Send". What is the
problem here?

While I don't know this is the cause in your case, there are some printer
drivers, mostly Lexmark (which are OEMed by Dell, so Dell printers also fall
in this category) that seem significantly incompatible with Outlook. Don't
ask me why because I don't know. If this were happening to me I'd first check
the printer vendor's web site for the most recent drivers. If that didn't
solve the problem, I'd install a PDF driver like CutePDF and print to that,
then print from Adobe Reader to the printer.
 
V

VanguardLH

BigJ1965 said:
When I try to print an email, I get the message "MicroSoft Outlook has
encountered a problem and must be closed" "Send - Don't Send". What is the
problem here?

Same thing happen when you run Outlook in its safe mode?

outlook.exe /safe
 

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