Boss is new to Outlook from AOL - I need a "file cabinet" rule

N

NMoon

My boss has been on AOL for YEARS. Due to high e-mail volume, he has just
begun using Outlook. In AOL, once he reads a message, then refreshes his
screen, all the mail that has been opened is automatically moved to the "AOL
File Cabinet." He is NOT computer savvy, and doesn't want things to remain in
his inbox, nor look through anything. He just wants them to move into the
"file cabinet" by themselves. I'm pretty good with rules, but this is new for
me. I need the following:

1. All new mail goes to inbox
2. Once the mail has been opened, it needs to move magically into the folder
I created, named File Cabinet, unless he marks it as Unread.

He understands that he doesn't need to "save" anything, but also doesn't
want to move any messages by hand (drag and drop). He thinks this will be a
huge waste of time. I think that, with time and practice, he'll like Outlook
a lot more, but for now, this is what I need to do.

Any ideas out there?
 
S

Sue Mosher [MVP-Outlook]

Outlook has no feature to do that. What you might do is show him how to switch between the Unread Mail search folder and the general view of the Inbox. Tell him the Inbox is just like the AOL File Cabinet. Or make him another search folder to show only read messages in the Inbox and give it the name File Cabinet. Take the Inbox out of the Favorite Folders list and let him simply switch between Unread Mail and File Cabinet. Sneaky, huh?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top