bottom margin change automatically

[DonnaA]

When working in a Word 2003 document that is only one page, the bottom margin
automatically changes to 2.67". When I change back to 1", I get the message,
"the margin is outside the print area do you want to Fix or Ignore." I
select Ignore to correct. This doesn't happen in Word 2000.

Has anyone else had this experience?

 

[Suzanne S. Barnhill]

There is a known conflict between Word 2002/2003 and the HP drivers for
certain LaserJets that causes a 2.67" margin on the trailing edge. Many
users report that the drivers at http://www.hp.com/pond/ljbeta/index.html
solve this problem.

 

[DonnaA]

After further testing, we did find that the problem was related to our HP
printers. Updated the driver and was successfully able to print full text.
Thank you.

 

[LaurieS]

Suzanne, I have searched hp's beta drivers and there is not one for HP 4000
series printers. What do you suggest now.

 

[Suzanne S. Barnhill]

You might try using one for a similar printer (such as the 4050 or 4500), or
see if www.hp.com has an updated driver. Alternatively, you can try using
the Windows driver instead of the HP driver (though you may lose some
advanced features). Some users report that just restarting Word or Windows
will fix the problem temporarily.

 

[LaurieS]

Okay, I will try these ideas. Thank-you.

You might try using one for a similar printer (such as the 4050 or 4500), or
see if www.hp.com has an updated driver. Alternatively, you can try using
the Windows driver instead of the HP driver (though you may lose some
advanced features). Some users report that just restarting Word or Windows
will fix the problem temporarily.