Bottom margin defaults to 2.67 inches

[dstandri]

For some reason in Word 2002 my bottom margin can NOT be set to anything less than 2.67 inches. It returns an error and has the option to fix it, and then changes it back to 2.67 inches. The page size is 8.5 x 11 portrait. Any help will be greatly appreciated.

Thanks
Daryl

 

[Graham Mayor]

Is this an HP printer? See http://www.hp.com/pond/ljbeta/ for an updated
driver.

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Graham Mayor - Word MVP
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Word MVP web site www.mvps.org/word
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[dstandri]

Yes, it is defaulted to an HP 5000 Laserjet and networked with everyone in the office.

 

[dyldev]

I have also been experiencing this problem.
I have removed drivers, reloaded, changed to different print servers......
And the problem comes back. It's ONLY with HP5000 Printers and the only thing
I can remember is that it started happening when the blaster virus was hitting and we ran all the
Critical updates. Since I've did EVERYTHING i can think of with the driver could this be a windows issue???

 

[Suzanne S. Barnhill]

Get the "margin fix" driver from http://www.hp.com/pond/ljbeta/index.html

I have also been experiencing this problem.
I have removed drivers, reloaded, changed to different print servers......
And the problem comes back. It's ONLY with HP5000 Printers and the only thing
I can remember is that it started happening when the blaster virus was hitting and we ran all the
Critical updates. Since I've did EVERYTHING i can think of with the driver

could this be a windows issue???

 

[Chris]

Get the "margin fix" driver from http://www.hp.com/pond/ljbeta/index.html




could this be a windows issue???

Is it just me, or is there not an LJ5000 "margin fix" driver on that
page? I don't see one there, so any other ideas?

Thanks

 

[Suzanne S. Barnhill]

If there is *any* driver for LJ5000, you could try it (but search www.hp.com
first). Or you could try the driver for, say, the 4000 or 4500.

 

[kristinshaver]

Did you ever get this fixed? We're having the same problem.

Thanks

 

[Graham Mayor]

It's a print driver bug (HP printer?) - see if there's an update at
http://www.hp.com/pond/ljbeta/

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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