Brian Tillman Please read

[Howard Snyder]

Brian,

Your name is on a lot of replys in this group. Can you give any suggestions
to the following problem?

My network is set up as follows:
3 Windows 2000 servers.
1 Domain that has been changed it last 3 weeks
2 remote users that connect to the network via Cable Modem/VPN (Sonicwall)
Active Directory and DNS are installed and running on 2 of the 3 servers.
The 3rd server is just being used as a member server.

Everything works fine with the network except email.

We are using Bellsouth and Outlook 2003. Everybody in the main office
connects and sends/receives fine. When the 2 remote users are attached to
the network is where the problem is. No matter if the VPN tunnel is up or
down they can’t send email external to Bellsouth. There is another user from
my company in the same office that is able to send/receive without any
problem. I have had to change my domain in the last 3 weeks; I have done the
following:
1. Cleared the DNS cache on both my server and the local pc.
a. ipconfig /flushdns
b. ipconfig /registerdns
2. Removed and rejoined the system to the domain.
3. Pinged (both by name and IP) and got response from the mail server.
4. When configuring the client, the test email settings works fine.
5. Deleted and recreated Outlook profile.

The error that comes back is “None of your e-mail accounts could send this
requestâ€.

Everything works fine if connect directly to my network and if I take the
system to my house and connect it to my DSL (Bellsouth) circuit.

Any ideas?


I'm also posing the results of enableing logging in outlook.




2005.10.31 15:25:47 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.10.31 15:25:47 mail.bellsouth.net: Synch operation started (flags =
00000001)
2005.10.31 15:25:47 mail.bellsouth.net: UploadItems: 0 messages to send
2005.10.31 15:25:47 mail.bellsouth.net: Synch operation completed
2005.10.31 15:25:47 mail.bellsouth.net: Synch operation started (flags =
00000030)
2005.10.31 15:25:47 mail.bellsouth.net: DoPOPDownload(flags = 00000030, max
msg = ffffffff): full items
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): Begin execution
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): ========= Initial blob
=========
2005.10.31 15:25:47 POP3 (mail.bellsouth.net):
===================================
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): Port: 110, Secure: no, SPA: no
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): Finding host
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): Connecting to host
2005.10.31 15:25:47 POP3 (mail.bellsouth.net): Connected to host
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): <rx> +OK POP3 server ready.
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): Authorizing to server
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): [tx] USER aas_pk
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): <rx> +OK please send PASS
command
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): [tx] PASS *****
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): <rx> +OK aas_pk is welcome here
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): Authorized to host
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): Connected to host
2005.10.31 15:25:50 POP3 (mail.bellsouth.net): [tx] STAT
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): <rx> +OK 0 0
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): ==== Comparing server and
local blobs ====
2005.10.31 15:25:51 POP3 (mail.bellsouth.net):
==========================================
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): Do deletions: LoS: no
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): Disconnecting from host
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): [tx] QUIT
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): <rx> +OK aas_pk POP3 server
signing off.
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): Disconnected from host
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): ========= No blob changes
=========
2005.10.31 15:25:51 POP3 (mail.bellsouth.net):
===================================
2005.10.31 15:25:51 POP3 (mail.bellsouth.net): End execution
2005.10.31 15:25:51 mail.bellsouth.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.10.31 15:25:51 mail.bellsouth.net: Synch operation completed
2005.10.31 15:27:01 mail.bellsouth.net: Synch operation started (flags =
00000001)
2005.10.31 15:27:01 mail.bellsouth.net: UploadItems: 1 messages to send
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Begin execution
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Port: 25, Secure: no, SPA: no
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Finding host
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Connected to host
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 220
ibm60aec.bellsouth.net ESMTP server ready Mon, 31 Oct 2005 15:27:01 -0500
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): [tx] EHLO LEX1
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250-ibm60aec.bellsouth.net
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250-HELP
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250-PIPELINING
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250-DSN
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250-8BITMIME
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250 SIZE 26214400
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Authorized to host
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): Connected to host
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): [tx] MAIL FROM: <*****>
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250 Sender <*****> Ok
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): [tx] RCPT TO: <*****>
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): <rx> 250 Recipient <*****> Ok
2005.10.31 15:27:01 SMTP (mail.bellsouth.net): [tx] RCPT TO: <*****>
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): <rx> 550 relaying mail to
gmail.com is not allowed
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): [tx] DATA
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): <rx> 354 Please start mail
input.
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): [tx]
..
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): <rx> 250 Mail queued for
delivery.
2005.10.31 15:27:02 SMTP (mail.bellsouth.net): End execution
2005.10.31 15:27:02 mail.bellsouth.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.10.31 15:27:02 mail.bellsouth.net: Synch operation completed
2005.10.31 15:28:32 mail.bellsouth.net: Synch operation started (flags =
00000001)
2005.10.31 15:28:32 mail.bellsouth.net: UploadItems: 1 messages to send
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Begin execution
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Port: 25, Secure: no, SPA: no
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Finding host
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Connected to host
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 220
ibm60aec.bellsouth.net ESMTP server ready Mon, 31 Oct 2005 15:28:32 -0500
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): [tx] EHLO LEX1
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250-ibm60aec.bellsouth.net
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250-HELP
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250-PIPELINING
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250-DSN
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250-8BITMIME
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250 SIZE 26214400
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Authorized to host
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): Connected to host
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): [tx] MAIL FROM: <*****>
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250 Sender <*****> Ok
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): [tx] RCPT TO: <*****>
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250 Recipient <*****> Ok
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): [tx] DATA
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 354 Please start mail
input.
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): [tx]
..
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): <rx> 250 Mail queued for
delivery.
2005.10.31 15:28:32 SMTP (mail.bellsouth.net): End execution
2005.10.31 15:28:32 mail.bellsouth.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.10.31 15:28:32 mail.bellsouth.net: Synch operation completed
2005.10.31 15:28:40 mail.bellsouth.net: Synch operation started (flags =
00000001)
2005.10.31 15:28:40 mail.bellsouth.net: UploadItems: 0 messages to send
2005.10.31 15:28:40 mail.bellsouth.net: Synch operation completed
2005.10.31 15:28:40 mail.bellsouth.net: Synch operation started (flags =
00000030)
2005.10.31 15:28:40 mail.bellsouth.net: DoPOPDownload(flags = 00000030, max
msg = ffffffff): full items
2005.10.31 15:28:40 POP3 (mail.bellsouth.net): Begin execution
2005.10.31 15:28:40 POP3 (mail.bellsouth.net): ========= Initial blob
=========
2005.10.31 15:28:40 POP3 (mail.bellsouth.net):
===================================
2005.10.31 15:28:40 POP3 (mail.bellsouth.net): Port: 110, Secure: no, SPA: no
2005.10.31 15:28:40 POP3 (mail.bellsouth.net): Finding host
2005.10.31 15:28:40 POP3 (mail.bellsouth.net): Connected to host
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): <rx> +OK POP3 server ready.
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Authorizing to server
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): [tx] USER aas_pk
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): <rx> +OK please send PASS
command
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): [tx] PASS *****
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): <rx> +OK aas_pk is welcome here
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Authorized to host
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Connected to host
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): [tx] STAT
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): <rx> +OK 0 0
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): ==== Comparing server and
local blobs ====
2005.10.31 15:28:44 POP3 (mail.bellsouth.net):
==========================================
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Do deletions: LoS: no
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Disconnecting from host
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): [tx] QUIT
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): <rx> +OK aas_pk POP3 server
signing off.
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): Disconnected from host
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): ========= No blob changes
=========
2005.10.31 15:28:44 POP3 (mail.bellsouth.net):
===================================
2005.10.31 15:28:44 POP3 (mail.bellsouth.net): End execution
2005.10.31 15:28:44 mail.bellsouth.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.10.31 15:28:44 mail.bellsouth.net: Synch operation completed
2005.10.31 15:28:58 Resource manager terminated

 

[Brian Tillman]

Your name is on a lot of replys in this group.

That just means I like to "talk".

We are using Bellsouth and Outlook 2003. Everybody in the main office
connects and sends/receives fine. When the 2 remote users are
attached to the network is where the problem is. No matter if the
VPN tunnel is up or down they can’t send email external to Bellsouth.

What happens when they try?

STAT 2005.10.31 15:25:51 POP3 (mail.bellsouth.net): <rx> +OK 0 0

This says Bellsouth's mail server had nothing for you to download.

2005.10.31 15:27:02 SMTP (mail.bellsouth.net): <rx> 550 relaying mail
to gmail.com is not allowed

This says you're not properly authenticating to your outgoing server.
You're using a non-Bellsouth address to try and send mail through
Bellsouth's mail server. Not allowed. You must either use a Bellsouth
sending address or use the Bellsouth user credentials in the outgoing server
setup.

2005.10.31 15:27:02 SMTP (mail.bellsouth.net): <rx> 250 Mail queued
for delivery.

This says that at least one of your outgoing messages was from a Bellsouth
address or to a Bellsouth address and so was accepted.

 

[Howard Snyder]

Thanks, I talked to Bellsouth and they did not have a clue. I created an
email account with the new ISP in KY and will kill the Bellsouth accounts.
For now all is working as it should be.