Brief slowdown when trying to scroll pages in Word 2008

[arko02]

Hi,

I'm just experiencing a problem which I guess is really only a minor
annoyance, but I just have an intermittent problem where if I click above or
below the scroll bar in Word 2008 to scroll up or down a page, there is a
slight pause (of about a second or so) before it scrolls. It doesn't seem to
happen when I first open Word, but just starts happening when the document
has been open for a while. It does sometimes seem to go away by itself, but
then it often comes back again. Would anyone have any suggestions about what
I could do to stop this from happening? I am running Word 2008 with Service
Pack 2 installed, on Mac OS X 10.6.1 Snow Leopard. Many thanks for your help,

Arko Chakrabarty

 

[John McGhie]

Hi Arko:

My first suspicion would be "document complexity". The document has become
so complex internally that Word is getting quite "busy" repaginating it.

The other alternative is that The system may be running out of memory, so
Word is waiting for memory to page in the next bit to display.

The cure for the first would be a Maggie, the cure for the second would be
to stop the applications you are not currently using, and to logout at the
end of each day.

Of course, there is a limit to how much effect these techniques have. The
thing that often slows a document down is tracked changes, and if you cannot
resolve the changes, then you get to live with a slow document!

The Maggie:

1. Create a new blank document
2. Carefully select all of the text in the bad document EXCEPT the last
paragraph mark
3. Copy it.
4. Paste in the new document.
5. Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the TECHWR-L mailing list, who first publicised the
technique.

Hope this helps

Hi,

I'm just experiencing a problem which I guess is really only a minor
annoyance, but I just have an intermittent problem where if I click above or
below the scroll bar in Word 2008 to scroll up or down a page, there is a
slight pause (of about a second or so) before it scrolls. It doesn't seem to
happen when I first open Word, but just starts happening when the document
has been open for a while. It does sometimes seem to go away by itself, but
then it often comes back again. Would anyone have any suggestions about what
I could do to stop this from happening? I am running Word 2008 with Service
Pack 2 installed, on Mac OS X 10.6.1 Snow Leopard. Many thanks for your help,

Arko Chakrabarty

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[arko02]

Hi John,

Thanks very much for your suggestions, and sorry it has taken me this little
while to reply to you. I tried doing a Maggie, and it didn't work, and also,
I'd kind of isolated the problem to something that happened after saving a
document -- like immediately before you saved it, it would be scrolling quite
fast, but guarantee-ably, after each time you saved it, the scrolling would
have the pause again, and it would just generally become more sluggish.
However, someone else in my household was using Word (and the computer in
general) quite heavily the other day, and I found later while editing one of
my documents that even after saving, the interface remained responsive, so
for the moment - touch wood!-- the problem seems to have fixed itself! Thank
you very much for your help and suggestions though,

Arko Chakrabarty

 

[brianblum]

I am having the same problem. After I installed SL, scrolling a Word
document longer than, say, 10 pages is impossible. The page slows down
and jumps. Shorter documents are fine. It seems to be some sort of a
memory problem.

I have many long docs and this is driving me crazy! If I open the same
doc in TextEdit, it's fine.

I tried the Maggie and it didn't work.

Help!

Brian

 

[John McGhie]

What kind of Printer? There's currently an issue with the Snow Leopard
printer drivers for some HP printers that causes Word 2008 to slow down a
bit.

Have you resolved your Duplicate Fonts since installing SL? That can ruin
your day also.

I have a 3,025-page document I am working on here in SnL right now. It's
not the fastest car on the track, but it works fine It's about 8.5 MB,
with pictures and graphics. It takes about 20 seconds to open or save, but
it scrolls OK.

You're not trying to work in .doc format are you? If so, you WILL live in
beach-ball city

Cheers

I am having the same problem. After I installed SL, scrolling a Word
document longer than, say, 10 pages is impossible. The page slows down
and jumps. Shorter documents are fine. It seems to be some sort of a
memory problem.

I have many long docs and this is driving me crazy! If I open the same
doc in TextEdit, it's fine.

I tried the Maggie and it didn't work.

Help!

Brian

--

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]