Broken Hyperlink

P

PSU35

I am running Outlook 2007 sp1 on with XP Pro sp3 at work.
The problem is this......when I receive certain emails that contain a long
hyperlink web address, outlook wraps the text of the address. The wrapped
portion of the text is no longer part of the link. I see this mostly from
GMAIL messages.

Is there a setting I can change to correct this from happening?

Rick
 
D

Diane Poremsky [MVP]

it happens frequently with plain text messages, rarely with HTML.
Unfortunately, its caused by the sender, not outlook and all you can do is
put it back together - you can open the message, go into edit mode (other
actions button in 2007) and fix the link then save and close.



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
P

PSU35

A follow-up...... I tried sending an email from my GMAIL account with a very
long hyperlinked address and it came thru fine. So I must assume that my
home laptop is causing the problem. Is there a setting in outlook that could
be causing it to break the link?
 
D

Diane Poremsky [MVP]

Did you use HTML or plain text in gmail? What message format are the broken
links in?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
P

PSU35

I tried your suggestion, several different ways, and had no success. Any
other thoughts?

Diane Poremsky said:
it happens frequently with plain text messages, rarely with HTML.
Unfortunately, its caused by the sender, not outlook and all you can do is
put it back together - you can open the message, go into edit mode (other
actions button in 2007) and fix the link then save and close.



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


PSU35 said:
I am running Outlook 2007 sp1 on with XP Pro sp3 at work.
The problem is this......when I receive certain emails that contain a long
hyperlink web address, outlook wraps the text of the address. The wrapped
portion of the text is no longer part of the link. I see this mostly from
GMAIL messages.

Is there a setting I can change to correct this from happening?

Rick
 
D

Diane Poremsky [MVP]

Are you sending them from a gmail acct configured in outlook or from the
gmail web access?

Are you using an antivirus scanner or something that is messing with the
message? It's not uncommon for urls to break at 75-80 characters when
sending plain text and I don't see a setting in Gmail to control it.

If you enclose the url in < > does it work?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


PSU35 said:
I tried your suggestion, several different ways, and had no success. Any
other thoughts?

Diane Poremsky said:
it happens frequently with plain text messages, rarely with HTML.
Unfortunately, its caused by the sender, not outlook and all you can do
is
put it back together - you can open the message, go into edit mode (other
actions button in 2007) and fix the link then save and close.



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


PSU35 said:
I am running Outlook 2007 sp1 on with XP Pro sp3 at work.
The problem is this......when I receive certain emails that contain a
long
hyperlink web address, outlook wraps the text of the address. The
wrapped
portion of the text is no longer part of the link. I see this mostly
from
GMAIL messages.

Is there a setting I can change to correct this from happening?

Rick
 
V

VanguardLH

PSU35 said:
A follow-up...... I tried sending an email from my GMAIL account with a very
long hyperlinked address and it came thru fine. So I must assume that my
home laptop is causing the problem. Is there a setting in outlook that could
be causing it to break the link?

"Sending from your gmail account" says nothing about what format you
used to send the e-mail. Was it a plain-text or HTML-formatted e-mail?
 

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