Broken Office Update Inventory Tol

[Rob Burnett]

MBSA 2.0.1 reports 9 Office XP updates missing. Windows Update reports 13
updates missing.

But Office Update and Office Inventory (latest patchdata.xml) both reported
all patches to date installed.

Here are some the updates MBSA sees are missing that Office Update and
Office Inventory think are actually installed.

MS04-027 | Missing | <snip> WordPerfect 5.x Converter (KB873379)
MS06-012 | Missing | Security Update for PowerPoint 2002 (KB905758)
MS06-012 | Missing | Security Update for Outlook 2002 (KB905649) |
MS06-017 | Missing | Security Update for SharePoint Team Services (KB911701
MS06-039 | Missing | Security Update for Office XP (KB914796
MS06-047 | Missing | Security Update for Office XP (KB920821)
MS06-054 | Missing | Security Update for Publisher 2002 (KB894541
MS06-058 | Missing | Security Update for PowerPoint 2002 (KB923092)
MS07-013 | Missing | Security Update for Office XP (KB920816)

I'm 99% sure I applied all those updates as either full file or
administrative updates. But they didn't install and only MBSA 2.0.1 and
Windows Update seem to notice. Reinstalling the above updates doesn't help.

 

[Peter Foldes]

http://support.microsoft.com/kb/304498/en-us

or

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates

 

[Rob Burnett]

Hi Peter,

Thanks for the assist. Actually, upon further review, this is a shortcoming
and flaw in MBSA 2.0.1. Kudos to Office Update and the Microsoft Office
Updates Inventory Tool . Both reported no missing patches after the most
recent application from last patch Tuesday.

Of the updates MBSA 2.0.1 reported missing

MS04-027 | Missing | <snip> WordPerfect 5.x Converter (KB873379)
MS06-012 | Missing | Security Update for PowerPoint 2002 (KB905758)
MS06-012 | Missing | Security Update for Outlook 2002 (KB905649) |
MS06-017 | Missing | Security Update for SharePoint Team Services (KB911701
MS06-039 | Missing | Security Update for Office XP (KB914796
MS06-047 | Missing | Security Update for Office XP (KB920821)
MS06-054 | Missing | Security Update for Publisher 2002 (KB894541
MS06-058 | Missing | Security Update for PowerPoint 2002 (KB923092)
MS07-013 | Missing | Security Update for Office XP (KB920816)

all had been installed from an admin image. As shown during an attempted
full_file reinstall:

==========
Starting the log on 02/17/2007 at 21:34:42...
Loading the resource .dll...
Reading the settings...
The settings are:
Security Update for Office XP: WordPerfect 5.x Converter (KB873379)
<snip more ohotfix.ini junk>
Product {90280409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP
Professional with FrontPage Version 10.0.6626.0: Already has this patch from
an admin image.

This update has already been applied.
Finished processing the update on 02/17/2007 at 21:34:44.

======================

Starting the log on 02/17/2007 at 21:34:44...
Loading the resource .dll...
Reading the settings...
Security Update for Office XP (KB911701)
<snip more ohotfix.ini junk>
Product {90280409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP
Professional with FrontPage Version 10.0.6626.0: Already has this patch from
an admin image.

This update has already been applied.
Finished processing the update on 02/17/2007 at 21:34:45.
============================

We bust tail to keep admin images up to date and pristine. Then along comes
the latest whiz bang tool to produce arbitrary false negatives. Glad to see
Windows keeps the "Deprecation of Fully Functional Software" team active.
Sure hope they write more new tools in WinFX 3 and provide output in XPS.
That will be a huge improvement over something or other and doubtless
generate much prettier reports.

Just as long as they keep their grubby mits off the Office tools, thank you.