Broken WORD!

[Vari Fagel]

We run WIndows XP, with 4 users on the computer.
WORD will not run for my daughter - we keep getting an
error message saying WORD has envountered a problem and
has to shut down. It runs perfectly for all other users.
I have tried repairing which has no effect, and have
tried reinstalling the software. When I do this, from
either the C-Drive or the CD I get told that we are
missing MSWord\PFiles\MSOffice\Office\WINWORD.EXE I am
told to check for its availablity and then rerun the
software.
What can I do?
I don't want to remove WORD from my system in case all
users lose it if I cannot reinstall after - that would be
catastrophic!
Any suggestions would be greatly appreciated either to me
at (e-mail address removed) or directly to my daughter at
(e-mail address removed)
Thanks in anticipation

Vari Fagel

 

[Suzanne S. Barnhill]

See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm and follow
the troubleshooting steps for your daughter's profile.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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