Browsing Files and Folders within Office 2003

[Bryan Harwell]

I have a desktop running Windows XP Professional SP2 that has been
experiencing extremely slow responses when browsing files or folders from
within all Office 2003 Professional applications. For example, if I try to
Open a document in Word, I click on open and then when I try to change to any
folder in the "Look in:" drop-down list, it takes between 1 to 2 minutes to
populate the drop down list. Any subsequent folder I click on in the list
takes an equivalent amount of time to display, so it could take close to 10
minutes to open a single file if it is buried in a few subdirectories. The
same isssue occurs whether you are trying to open, save or browse within any
Office 2003 application. When you perform the exact same procedures in any
other application, such as Windows Explorer or Crystal Reports, the response
is instantaneous, so the problem is confined to Office 2003. The machine has
been rebooted repeatedly, I have applied all Windows and Office updates, and
I have reinstalled Office, but the problem persists. Any suggestions would
be greatly appreciated.

 

[Bob I]

Open My Computer, r-click on and Disconnect all the drives that are not
available.

 

[Bryan Harwell]

I thought this was a nonsense reply, but you were right on. Thank you very
much Bob I.

 

[Bob I]

You're welcome, just keeps Office apps from waiting for a reply from the
disconnected drives.