Bug? IMAP mail missing with accent character (OE6)

[Michael English]

I am reading email from my own IMAP server, with Outlook Express 6
running on Windows XP SP1. In one of my accounts, I continually get a
"new mail" icon in the start bar. When I go to the user's overview
icon, it shows that there are 483 messages, with 1 unread, in the
Inbox. When I go to the user's Inbox, however, it only shows 480
messages with 0 unread.

I checked the server and there are 483 messages in the Inbox. As a
test, I installed Eudora 6.1, and it shows 483 messages in the Inbox.
I started comparing messages, 1 for 1. I eventually found a message
that was in Eudora, but not in OE6. The message happened to be from a
user that put an accented character in the From field ("From: Joèl
<[email protected]>", email changed to protect the innocent). The character
also shows in the "X-Original-From:" field.

I tried changing the Default characterset, but nothing seems to let
this mail come in. I tried:

Western European (Windows)
Western European (ISO)
Central European (Windows)
Central European (ISO)
Latin 9 (ISO)
US-ASCII
Unicode (UTF-7)
Unicode (UTF-8)

I have searched the newsgroups extensively for help with this issue,
so please forgive me if I missed something. Does anyone out there
know of any related issues with this? Do I need to log a
trouble-ticket with Microsoft to get this looked at?

Thanks,
Michael English

 

[Milly Staples [MVP - Outlook]]

You missed posting in a group for Outlook Express. This group supports
Outlook from MIcrosoft Office suite of business productivity programs.

Try an Outlook Express Group which can be found under Internet Explorer if
using the web interface. Also, http://www.tomsterdam.com is a good source
of OE information.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Michael English
asked:

| I am reading email from my own IMAP server, with Outlook Express 6
| running on Windows XP SP1. In one of my accounts, I continually get a
| "new mail" icon in the start bar. When I go to the user's overview
| icon, it shows that there are 483 messages, with 1 unread, in the
| Inbox. When I go to the user's Inbox, however, it only shows 480
| messages with 0 unread.
|
| I checked the server and there are 483 messages in the Inbox. As a
| test, I installed Eudora 6.1, and it shows 483 messages in the Inbox.
| I started comparing messages, 1 for 1. I eventually found a message
| that was in Eudora, but not in OE6. The message happened to be from a
| user that put an accented character in the From field ("From: Joèl
| <[email protected]>", email changed to protect the innocent). The character
| also shows in the "X-Original-From:" field.
|
| I tried changing the Default characterset, but nothing seems to let
| this mail come in. I tried:
|
| Western European (Windows)
| Western European (ISO)
| Central European (Windows)
| Central European (ISO)
| Latin 9 (ISO)
| US-ASCII
| Unicode (UTF-7)
| Unicode (UTF-8)
|
| I have searched the newsgroups extensively for help with this issue,
| so please forgive me if I missed something. Does anyone out there
| know of any related issues with this? Do I need to log a
| trouble-ticket with Microsoft to get this looked at?
|
| Thanks,
| Michael English