http://support.microsoft.com/kb/937494
Solved our tracking issues with respect to Exchange 2007 and Office 2007
Diane Poremsky [MVP] wrote:
There is no workaround to make it process - other than to tally it yourself.
09-Sep-08
There is no workaround to make it process - other than to tally it yourself.
--
Diane Poremsky [MVP - Outlook]
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Previous Posts In This Thread:
bug in calendar's tracking
Hi,
I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make sure I
open all of the responses manually. It keeps saying no-response when the
person responded and I see his/her response in my inbox. This is obviously a
bug! Is there a workaround?
Thanks!!
Under Tools=3D>Options=3D>E-Mail Options->Tracking Options, do you have
Under Tools=3D>Options=3D>E-Mail Options->Tracking Options, do you have =
Outlook set to process requests and responses on arrival?
--=81
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, Zester asked:
Yes, the checkbox has always been checked.
Yes, the checkbox has always been checked.
Under Tools=>Options=>E-Mail Options->Tracking Options, do you have Outlook
set to process requests and responses on arrival?
--?
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, Zester asked:
If the items do not have TNEF encoding, they won't autoprocess.
If the items do not have TNEF encoding, they won't autoprocess.
--
Diane Poremsky [MVP - Outlook]
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I did a search on that TNEF encoding topic regarding to Outlook but there was
I did a search on that TNEF encoding topic regarding to Outlook but there
was no luck. All receipients use Outlook 2007 and within the intranet. Why
wouldn't TNEF encoding turned on for one but not another? Is there a way to
make sure everybody has it turned on? thanks!!
Are you using Exchange server?
Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.
How long do you wait for the messages to autoprocess? (I assume you have
autoprocess enabled in tools, options, email options, tracking, since you
say some don't process.)
--
Diane Poremsky [MVP - Outlook]
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Yes, we are using Exchange server.
Yes, we are using Exchange server. I'm not sure about desktop antivirus (The
IT team does a lot of stuff on my computer without going through me
) but
I use Outlook anti-spam (I just drop the junk mails into Junk E-mail
folder).
I looked at a past event, a response never got processed until now. The
event was on 8/28/08. The response came about 1/2 hour before the event
happens. Some unprocessed responses came *before* the processed responses.
That doesn't tell me if waiting would help.
They should autoprocess within about a 1/2 hour or so, if they are going to
They should autoprocess within about a 1/2 hour or so, if they are going to
process - the exact time depends on how much idle time outlook has. If its
idle, it will be within a few min.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
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That's why I still believe it's a bug.
That's why I still believe it's a bug. I know that it's an overused term but
I don't see why one hasn't been processed since last Thursday when many
others have been processed.
Does anyone know if there is a work-around?
Thanks!
The only workaround is to open the unprocessed items.
The only workaround is to open the unprocessed items.
BTW - they are all in the Inbox, correct? You aren't moving them to other
folders? They do need to be in the inbox to autoprocess.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
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Re: bug in calendar's tracking
yes, they are all in the inbox folder.
Re: bug in calendar's tracking
A diversion just a bit... Doing this does nothing with the Outlook junk
e-mail filter and certainly does not mark a message as junk. The Junk
E-mail folder is not trainable.
--
Brian Tillman [MVP-Outlook]
Yes it's trainable. My Junk E-mail folder has 521 junk mails unread.
Yes it's trainable. My Junk E-mail folder has 521 junk mails unread. I never
dragged and dropped that many junk mails to that folder. There are 2 this
morning went straight to that folder and didn't touch any of them.
They are not user trainable - Microsoft provides updates to the filter monthly.
They are not user trainable - Microsoft provides updates to the filter
monthly.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
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I see, thanks!!
I see, thanks!!
Re: bug in calendar's tracking
Sorry, but you're wrong. Microsoft provides updates, but you, as an Outlook
user can't teach the Junk E-mail filter which messages are junk and which
are not. The only control you have is to specify a sender address or domain
as a junk sender or specify a sender address or domain as a safe sender to
countermand the normal junk filter behavior. That's not training it.
--
Brian Tillman [MVP-Outlook]
I can't believe this.
I cannot believe this. I openned a response multiple times this morning and
the response tracking feature still has not picked up. Any other work-around?
thanks!
There is no workaround to make it process - other than to tally it yourself.
There is no workaround to make it process - other than to tally it yourself.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
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