Bug in Entourage: Can't adjust QuickTime volume in preview pane

[Guest]

Hi gang,

I've discovered a bug in Entourage that I'd like to report to the
Macintosh Businss Unit:

When you receive an incoming email message that has an attached
QuickTime file (this file could be a .mpg movie, a .wav audio file, an
..mp3 file, or any of the many formats that QuickTime recognizes), you
can WATCH the file within the preview pane but you cannot adjust the
VOLUME from within the preview pane. When you click on the little
"speaker icon" to adjust the volume of the file, it doesn't let you
adjust the volume.

A workaround to this is to double-click on the email message to open it
up in its own window -- then you can adjust the volume. You could
also, of course, double-click on the attachment and open it up in
QuickTime Player as well.

But it sure would be convenient for us to listen/watch these QuickTime
files within the preview pane. (Particularly now that we're Vonage
subscribers, we get all of our voicemails through Entourage so it would
be nice to quickly listen to all of the voicemail messages within the
preview pane.)

Thanks!
Scott

 

[Patrick McMillan [MSFT]]

Thanks for the report, Scott. We'll look into this.