Bug Report: OL2003 Crash Pasting Contact w/ Update Info to a Contact in Conflict State ... need help

[Robb]

to reproduce:

1. Start with two Address Books, e.g. named "Destination" and "Source"
(not dependent upon name)
2. Ensure the same contact appears in both
3. Get the record in "Destination" into conflict state
4. Add an e-mail address to the contact in "Source"
5. Select All in "Source," then choose Edit - Copy
6. Click on the "Destination" folder, then choose Edit - Paste
7. At the dialog asking whether to Allow Dups, Update Records, or
Ignore Dups, choose Update Records
8. Choose to Update Record (or Update All, crashes either way) when
the case comes up that a record already exists
RESULT: When the Paste operation gets to the record in conflict,
Outlook Crashes

Note: After taking the record out of conflict by selecting the later
version of the record, and repeating steps 5-8, the crash does not
occur. I've reproduced this twice on my machine, but haven't tried any
other machines.

I am on a corporate installation, so I cannot e-mail support for free!
And due to the virus crisis, I cannot get through to Microsoft's
"Report A Bug" line. If someone with Microsoft, or the with the
appropriate reporting e-mail address, could get this reported for me, I
would appreciate the assistance. Or reproduce it yourself and take the
credit! (grin)

**
Robb Topolski ... 503-264-6431

IMPORTANT: My From: address is bogus, but please use mspubolcontact (a)
singcerely (period) com to reach me by e-mail.


Selected System Info:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
Processor x86 Family 6 Model 7 Stepping 3 GenuineIntel ~547 Mhz
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 512.00 MB
Available Physical Memory 75.23 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB

[Windows Error Reporting]

Time Type Details
8/17/2005 09:00 Microsoft Office 11 Faulting application outlook.exe,
version 11.0.6353.0, stamp 408f2937, faulting module unknown, version
0.0.0.0, stamp 00000000, debug? 0, fault address
0x00730061.

8/17/2005 08:58 Microsoft Office 11 Faulting application outlook.exe,
version 11.0.6353.0, stamp 408f2937, faulting module outllib.dll,
version 11.0.6359.0, stamp 40c8adfd, debug? 0, fault address
0x000142de.


[Summary]

Item Value
Application name Outlook
Version 11.0
Build 6359
Product ID (Volume License)
Language English (United States)
Application Path C:\Program Files\Microsoft Office\OFFICE11\
System Language English (United States)
Mail Support Not Available
Current folder Contacts
Current item Not Available

[COM Add-Ins]

Item Value
Add-Ins 3
Name CRS Web Application Outlook Add-in
Installed Yes
Creator
GUID {0600DC28-0708-11D5-8D79-0006296F571C}

Name CRS Web Application Outlook Add-in
Installed Yes
Creator
GUID {0600DC28-0708-11D5-8D79-0006296F571C}

Name CRS Web Application Outlook Add-in
Installed Yes
Creator
GUID {0600DC28-0708-11D5-8D79-0006296F571C}

[Office Event/Application Fault]

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application outlook.exe
Application Version 11.0.6353.0
Application Stamp 408f2937
Module outllib.dll
Module Version 11.0.6359.0
Module Stamp 40c8adfd
Debug 0
Offset 000142de
Date 8/17/2005 08:58:09

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application outlook.exe
Application Version 11.0.6353.0
Application Stamp 408f2937
Module unknown
Module Version 0.0.0.0
Module Stamp 00000000
Debug 0
Offset 00730061
Date 8/17/2005 09:00:25


Other Info:

Mailbox is hosted on an Exchange Server (unk ver) on WS2003 SP1 (unk
build#)