S
S Mutschler
I have a bonafide Excel bug, fully documented. The Microsoft website lists a
telephone number for reporting product bugs. After 20 minutes, the phone
tech was unable to transfer me to anyone to whom I could send an email with
the documented bug.
The tech wanted to open an incident report. All I wanted to do was quickly
email the example spreadsheet and documentation to MS. I don't need support;
I have already implemented a workaround. I just wanted to give MS the
courtesy of the research. I took the time to reduce this problem down to its
bare basics; making it extrememly simple to reproduce. This is a fundamental
problem in the Validation code, having to do with dropdown lists.
My time is money. Your time is money. Why Microsoft no longer wants to
improve its products is beyond me. But I now know not to waste my time for
your benefit.
--
S Mutschler
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...9158dd5&dg=microsoft.public.excel.crashesgpfs
telephone number for reporting product bugs. After 20 minutes, the phone
tech was unable to transfer me to anyone to whom I could send an email with
the documented bug.
The tech wanted to open an incident report. All I wanted to do was quickly
email the example spreadsheet and documentation to MS. I don't need support;
I have already implemented a workaround. I just wanted to give MS the
courtesy of the research. I took the time to reduce this problem down to its
bare basics; making it extrememly simple to reproduce. This is a fundamental
problem in the Validation code, having to do with dropdown lists.
My time is money. Your time is money. Why Microsoft no longer wants to
improve its products is beyond me. But I now know not to waste my time for
your benefit.
--
S Mutschler
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...9158dd5&dg=microsoft.public.excel.crashesgpfs