Bug reports - scrollbar disappears in cross-reference pop-up

R

rob

I've more-or-less given up trying to find some way to actually report a bug
for this product, but just in case anyone out there is listening:

Word 2003 SP2 on XP. Go to Insert::Referrence::Cross-referrence to bring up
the cross-referrence pop-up, then switch back and forth between editing the
document and adding cross-referrences without closing the pop-up. Fairly
frequently, but without any deterministic cause that I can find, the
scrollbar on the list of cross-referrences greys out and becomes unusable.
You can still scroll through the list with the arrow keys. Closing the
pop-up and re-opening it brings it back.

There you go. And while I know that any bug report service that you had
would be inundated, thats no excuse for ignoring the problem; if you don't
have some way for us to tell you whats broke, how can you ever expect to fix
it?

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R

rob

Further experimentation shows that this problem occurs reliably if, when I
click back on the cross-reference pop-up after editing the main document, I
click directly onto the scrollbar. If I click in the main body of the
cross-referrence pop-up it does not appear to happen.
 

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