bug

[exciter]

I have a page that is arranged such that the line break is '0' pts.

I copy a text and paste it to another page. The line break becomes '10' pts
altough i determine to paste "keep source format".

Now is this a bug or what is this?

I use on2003.If this is a bug then it must be fixed.



Now the rest of the message is a protest because I am angry to ms.

MS makes me drive up the wall sometimes by insisting that they will not fix
these bugs (if they are so) because they develop the new version.

I hate your marketing strategies ok?.
It is very much about marketing your product.

It is not surprising and it is not a coincidence that in every three years
people are induced to buy a new windows version.
Because their system start to suffer.
Otherwise you can not make money.

Here I am not saying that ms is all guilty, but there are definitely things
to be cristised.

 

[Josh Einstein]

Actually the last Windows version was about 5 years ago. And developing new
versions of products *is* how software companies make money. Yes, there you
have it. The secret is out. A bug that prevents someone from using a
software product (a critical issue) is different from a behavioral
difference between versions (a feature request). If what you want is in
OneNote 2007 and has not ever been in OneNote 2003, then you could have
waited until OneNote 2007 to purchase it. Microsoft has an extensive list of
software that is available on an evaluation basis, as most software
companies do. This is how customers are supposed to determine if a
particular product works out for them. Like I said, critical bugs are one
thing and deserve attention. Line spacing is certainly not in that category.

Sincerely,
a sympathetic software vendor.

 

[Rainald Taesler]

exciter shared these words of wisdom:

I have a page that is arranged such that the line break is '0' pts.
I copy a text and paste it to another page. The line break becomes
'10' pts altough i determine to paste "keep source format".

Now is this a bug or what is this?
I use on2003.If this is a bug then it must be fixed.

I'm sorry to say that. But AFAICS there will not be any "bugfixes" or
the like for ON2003 anymore.

ON2003 was a great product as it was based on a completely new kind of
"philosophy".
It was a typical "first shot", however, more or less a "public Beta".

In so far it's just like with all other MS products:
- Word for DOS needed several version-iterations to be at least a bit
usable (v.5 was still very far behind WordPerfect or WordStar 2000);
- WinWord 1.0 and 2.0 could hardly be called usable;
- PowerPoint 1.0 was not even good for feeding the rabbits;
- Access 1.0 was just terrible and 2.0 was just a *bit* better;
- etc., etc., etc.

So ON2003 was more or less "BanaSoft" ("cropped too early, delivered
green, let if ripe with the client ...")
<g,d&rf>.

So: What do you expect??

A fantastic new version available has been available for more than a
year.
Why do you refuse to solve your problems by just upgrading??
I've been reading your continuous laments for quite a while. And I
simply can not understand why you are punishing yourself day by day
:-( :-(

Make and end to most of your troubles. Buy an upgrade!
The price is fair enough, IMHO.

Here I am not saying that ms is all guilty, but there are
definitely things to be cristised.

For sure!
Quite some problems one simply has to critize MS for.
But in your very case IMHO the person to be blamed is just *YOU*.
Sorry, but - having dozens of laments from your side in mind - I just
can not refrain form saying so.

Rainald

 

[exciter]

This is how customers are supposed to determine if a
particular product works out for them.

You can not undertand how a product performs in a limited amoun of time (60
days trial?).
So I dont see that point.

Well surely companies will and try to make money. But there is a question if
this should be done
at the expense of a certain level customer satisfaction.
My point is that, if you provide ON2003, then you should support it for a
longer time!
You provide a product, with mistakes, and you make the customer to buy a
newer product where these mistakes are
corrected. there is something wrong here.

ON is a great product for me, I am happy using it. I am not asking for "new
features" (in that case I would buy On2007)
I am asking for "the existing features to work properly" That is ALL.

 

[exciter]

For sure!

Quite some problems one simply has to critize MS for.
But in your very case IMHO the person to be blamed is just *YOU*.
Sorry, but - having dozens of laments from your side in mind - I just
can not refrain form saying so.

Come on Rainald. This is really not fair to hear.
Why dont you think about a possibility like this:

I can not upgrade to ON2007 because my company uses win2000.
So how will you solve this problem?
Can you convince the IT department of my company to upgrade to XP so that
I can use On2007???

And the problem is this:
I am supposed to upgrade to ON2007 if I am in need of "new features"
not to have a fixed bug version of ON2003.
This is the problem.
What I dont like about MS is that they leave me alone with ON2003 bugs
totally...
And the bug I am talking about is a fundemantal "copy paste" feature!
This I can not accept.

 

[Rainald Taesler]

Come on Rainald. This is really not fair to hear.
Why dont you think about a possibility like this:

I can not upgrade to ON2007 because my company uses win2000.

I'm sorry. It was just beneath my imagination that you might have to
work under such terrible conditions. {siiiiigh}

So how will you solve this problem?
Can you convince the IT department of my company to upgrade to XP so
that
I can use On2007???

I'm sorry.
I do neither know your IT-Department nor the Management of the company
you are working for :-(
I might, however, write to the CEO and the CTO of that company telling
them that *OBVIOUSLY* the company's IT-Department is ways behind
*necessary* STANDARDS.
And I would suggest to them to either put some power on the head of said
department to change the IT-environment or just fire the person (because
of being unable to cope with the needs of *any* business).

IMHO Win2k (as to my knowledge not being supported by MS anymore) is
truly outdated and can not be called to be a reliable platform for the
IT-backbone of a company wanting to succeed in nowadays business
environments.

I do not think that a letter of mine to the said persons might impress
them too much :-( .
But it might be that the opinion of this German Professor of BIT could
help you in your rather disparate situation.

If not: No chance to just upgrade the OS without the approval of the IT
department?

And the problem is this:
I am supposed to upgrade to ON2007 if I am in need of "new features"
not to have a fixed bug version of ON2003.
This is the problem.

Sorry, everybody working with ON2003 has a true and most urgent *need*
for upgrading.
As said: ON 2003 is ways behind. I for one am daring enough to call
ON2003 an application not really workable (at least in the light of its
successor).

What I dont like about MS is that they leave me alone with ON2003 bugs
totally...

It's been like this since Software exists.
Once a new version is out, they just do not spend any time on fixing
*old* bugs which have been covered in the *new* version.
Name me *any* software producer who might run with different policies
....

And the bug I am talking about is a fundemantal "copy paste" feature!
This I can not accept.

Maybe.
But you will not see it fixed.
Period.

Rainald

 

[Ben M. Schorr, MVP]

Unfortunately there are finite resources (yes, even at Microsoft) and that
means that if they devote finite development resources to fixing anything
that might be wrong with OneNote 2003 then they don't have those resources
to work on fixes for OneNote 2007 or for developing the next version of
OneNote.

So, while I'm sympathetic to your concerns, the reality is that Microsoft
simply isn't going to devote the resources that would be required to fix a
small problem that affects only a small percentage of users and then to
distribute that fix.

You also have to consider the precedent that would set. If Microsoft pulls
developers off their current projects to try and fix a problem with a 4 year
old application that is no longer current then pretty soon every Excel 2000
and Word 2002 user is going to start screaming for Microsoft to devote
resources to fixing things in those products too.

So, while I'm sympathetic to your issue I'm afraid that the time to raise
this issue has long past. If you'd brought this up in January 2004 then it
would have probably been fixed. Technology is like a river. If you sit on
the bank and bask in the sun by the time you step in the river the water has
moved on.


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/onenote.htm

 

[exciter]

I see your points Ben. Thanks.
I will upgrade to ON2007 yes, altough I dont know when and how.
I will see.
Have a nice day.