Buggy Office 2008 SP2

[ghalleen]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Now that I've installed Office 2008 SP2, I can no longer open any of my earlier documents.

I've read how to "resolve" this problem by either converting all of my documents to a different format or uninstalling SP2. However, neither of these are really solutions to the problem of buggy software.

The real question I have is when will Microsoft fix these bugs?

 

[Rob Schneider]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Now that I've installed Office 2008 SP2, I can no longer open any of my earlier documents.

I've read how to "resolve" this problem by either converting all of my documents to a different format or uninstalling SP2. However, neither of these are really solutions to the problem of buggy software.

The real question I have is when will Microsoft fix these bugs?

Works fine for me. I suspect you have something else going on rather
than a "buggy" sp2.

 

[ghalleen]

I've seen other posts here, in different forums (Excel for instance) where others are having similar problems.

I cannot open .docx files in Word, but I can open .doc. I cannot open .xlsx, but I can open .xls. I cannot open .pptx, but I can open .ppt.

 

[ghalleen]

I found this page on the Help and How-To section:

I can't open an Office document after I install Office 2008 SP2 Update

<http://www.microsoft.com/mac/help.m...rget=abce2ca1-4efe-4bb0-bd21-34ad9242779d1033>

This states this is a known issue with SP2. Here are workarounds:

1. Save your document to .doc, .xls, or .ppt format by using Office 2008 for Mac 12.1.9 Update or an earlier version.

2. Save your document to .doc, .xls, or .ppt format by using Office 2004 for Mac with Open XML Converter.

3. Convert your document to .doc, .xls, or .ppt, by using Open XML Converter.

4. Save your Word or Excel documents by using 2007 Microsoft Office Suite Service Pack 2 (SP2) for Windows.

5. Save your document to .doc, .xls, or .ppt format by using Microsoft Office 2003 or an earlier version with Microsoft Office Compatibility Pack.

6. Use the Apple Time Machine to roll back to Office 2008 for Mac 12.1.9 Update or an earlier version.

7. Remove Office manually, reinstall Microsoft Office 2008 for Mac from the original installation media, and then upgrade to Office 2008 for Mac 12.1.9 Update. Do not upgrade to Microsoft Office 2008 for Mac Service Pack 2 (12.2.0) from Microsoft AutoUpdate.

I chose to do Option 6. I am back at pre-SP2, and I can open my documents again.

This buggy service pack should be pulled from Microsoft immediately until these issues can be addressed.