Bullet Cause Word 2003 to Crash

[Aaron Tiainen]

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.

 

[TF]

It is usually a sign that the printer driver is corrupt. Try deleting and then reinstalling the printer driver. Make sure that you have the latest driver available too.

--
Terry Farrell - Word MVP
http://word.mvps.org/

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.

 

[Aaron Tiainen]

Thanks

All the print drivers have been completly removed. This still didn't correct the issue that we are having. Is there any other suggestions?

Thanks.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message It is usually a sign that the printer driver is corrupt. Try deleting and then reinstalling the printer driver. Make sure that you have the latest driver available too.

--
Terry Farrell - Word MVP
http://word.mvps.org/

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.

 

[TF]

Have you actually installed a default printer driver though: Word must be able to see a local printer driver to operate correctly.

The dll erroring is the MS Visual C+ run time library file. Another possible cause is a corruption in Word's Data Registry key. Try deleting it (it will recreate itself when Word is restarted).

\\HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

Terry

Thanks

All the print drivers have been completly removed. This still didn't correct the issue that we are having. Is there any other suggestions?

Thanks.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message It is usually a sign that the printer driver is corrupt. Try deleting and then reinstalling the printer driver. Make sure that you have the latest driver available too.

--
Terry Farrell - Word MVP
http://word.mvps.org/

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.

 

[Aaron Tiainen]

Thanks for the suggestion Terry.

Nothing has helped at all. There was two printers still install. 1 is the office imaging, and the second was acrobat pdf writer. I know that file is part of ms's runtime library and actually though of applying the updated library for it, but we are running on windows server 2003 (in ts mode). I know its a long shot, but do you have any other suggestions. I've done a detect and reapir, and a uninstall and reinstall of the product.

Thanks.

Aaron.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message Have you actually installed a default printer driver though: Word must be able to see a local printer driver to operate correctly.

The dll erroring is the MS Visual C+ run time library file. Another possible cause is a corruption in Word's Data Registry key. Try deleting it (it will recreate itself when Word is restarted).

\\HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

Terry

Thanks

All the print drivers have been completly removed. This still didn't correct the issue that we are having. Is there any other suggestions?

Thanks.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message It is usually a sign that the printer driver is corrupt. Try deleting and then reinstalling the printer driver. Make sure that you have the latest driver available too.

--
Terry Farrell - Word MVP
http://word.mvps.org/

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.

 

[TF]

Yes. Neither document imaging or PDF is actually a printer. You need to install a proper printer driver for Word to work correctly.

Terry

Thanks for the suggestion Terry.

Nothing has helped at all. There was two printers still install. 1 is the office imaging, and the second was acrobat pdf writer. I know that file is part of ms's runtime library and actually though of applying the updated library for it, but we are running on windows server 2003 (in ts mode). I know its a long shot, but do you have any other suggestions. I've done a detect and reapir, and a uninstall and reinstall of the product.

Thanks.

Aaron.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message Have you actually installed a default printer driver though: Word must be able to see a local printer driver to operate correctly.

The dll erroring is the MS Visual C+ run time library file. Another possible cause is a corruption in Word's Data Registry key. Try deleting it (it will recreate itself when Word is restarted).

\\HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

Terry

Thanks

All the print drivers have been completly removed. This still didn't correct the issue that we are having. Is there any other suggestions?

Thanks.
"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message It is usually a sign that the printer driver is corrupt. Try deleting and then reinstalling the printer driver. Make sure that you have the latest driver available too.

--
Terry Farrell - Word MVP
http://word.mvps.org/

Hi,

I have a problem with Word 2003 running on Windows Server 2003 in Terminal Server mode. Word has been running without a problem for the past eight months without an issue. We are now experiencing a problem where word will crash when apply bullets or numbering. The error is always in msvcrt.dll. Word has had all patches installed as well as the Operating system. I have also done a complete repair of the Word Installation and still have not fixed the problem. Any ideas... Anybody??

Thanks

Aaron.