Bullets in Outlook

[Joy]

Inquiring for a friend who has WinXP and Office 2003 Outlook, which she uses
for her e-mail. She said that today when she sends e-mails, bullets (that
she doesn't want) are appearing. Does anyone one know how she can fix this
problem? Thanks.

 

[DL]

With outlook and Office closed, search to include hidden for normal.dot
Delete any found
Restart Word or Outlook
http://support.microsoft.com/kb/889495

 

[Joy]

Where/how does she do the search to which you are referring? I opened the
link you included and didn't see anything there that pertains. Today she
said when she turned on the computer, the bullets weren't there, but I'd
still like the info for her in case it happens again. Thanks.

 

[Peter Foldes]

Diane also answered you as did others on this multiposted post

 

[Joy]

Yes, I see Diane's answer, thanks. As I stated in that other post, I asked
the question there after not seeing any replies here, and thinking perhaps I
posted in the wrong place.