Business contact form not available

[Al in Nelson]

I have just opened my Business Contact manager to find
that Outlook can no longer find the contact form. I get
two messages; Array out of bounds and Outlook cannot
find the form please contact your administrator. All the
contacts seem to be there but I cannot get at the
advanced tabs for the contacts.


I am the administrator and haven't got a clue.

Any ideas??

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

 

[arun]

Rename frmcache.dat as frmcache.old