Business Contact Manager Error When trying to open a contact

S

Scott Dmytrow

I have just purchased and installed Outllook 2003 and Business Contact Manager. I then imported my old addresses from an Access file. Whenever I double-click to open a contact in BCM I get the following error message:
"The custom form could not be opened. Outlook will use an Outlook form instead. The form required to view this message cannot be displayed. Contact your administrator."
When I click OK I get another message saying:
"Array index out of bounds".
Then I click OK and it opens the form
Is there a fix??
 
C

Chris

Check the Microsoft knowledge base. Article 836558 will
show you how to fix this problem.

-----Original Message-----
I have just purchased and installed Outllook 2003 and
Click to expand...
Business Contact Manager. I then imported my old
addresses from an Access file. Whenever I double-click
to open a contact in BCM I get the following error
message:
"The custom form could not be opened. Outlook will use
Click to expand...
an Outlook form instead. The form required to view this
message cannot be displayed. Contact your
administrator."
 

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