Business Contact Manager is crashing outlook

T

tcfa

I've had this problem for over 1 month now. Every time I click to get into
business contact manager, my outlook crashes. I get an error message that
outlook is shutting down. Here's the error log:

Product
Microsoft Office Outlook

Problem
APPCRASH

Date
9/11/2007 11:04 AM

Status
Report Sent

Description
Stopped working

Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: mso.dll
Fault Module Version: 12.0.6017.5000
Fault Module Timestamp: 461db01f
Exception Code: c00000fd
Exception Offset: 0014c11e
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Extra information about the problem
Bucket ID: 465942866
 
L

Luther

I've had this problem for over 1 month now. Every time I click to get into
business contact manager, my outlook crashes. I get an error message that
outlook is shutting down. Here's the error log:

Product
Microsoft Office Outlook

Problem
APPCRASH

Date
9/11/2007 11:04 AM

Status
Report Sent

Description
Stopped working

Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: mso.dll
Fault Module Version: 12.0.6017.5000
Fault Module Timestamp: 461db01f
Exception Code: c00000fd
Exception Offset: 0014c11e
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Extra information about the problem
Bucket ID: 465942866

This fault in mso.dll appears to be limited to Vista, so, based on
past experience with similar bugs, you could try running Outlook with
"Run as Administrator" and see if that makes a difference.
 

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