business contact manager not working

[Viksing]

I initially installed Business Contact Manager with my new version of
Microsoft Office SME but it did not install and i have so far uninstalled and
reinstalled twive. So far, i get no Business manager on my Outllook Task bar
and having checked under Outlook help,nothing is disabled. However i keep
getting a window popping up saying the following:
Managed MAPI Service Catastrophic Failure
File or assembly name Iris.Mapi.Message Store,or one of its dependancies,
was not found

Can anyone help please???I would like to get my Business Manager to
work.What do i need to resolve this problem???
Reply urgently awaited

 

[Bob Cooley [MSFT]]

This is sometimes related to a corrupt .Net installation. Rerun the
dotnetfx.exe file on the BCM CD to reinstall .Net.

Also, this error message has been seen with customers who had some or all of
these programs installed: Adobe Acrobat Pro 7.0, QuickBooks Customer Manager
software, and Norton Anti-Virus. Updating these programs usually resolve
the issue...

--
Regards,

Bob Cooley, [MSFT]


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