Business Contact Manager--problems with archiving emails

G

GW46

I allowed Outlook to archive messages, tasks, and calendar.
After that BCM will not start. The error message says that the DataBase is
either stopped or not available. I restored the archived items, but BCM
will still not start.

Grateful for any help.
 
L

Leonid S. Knyshov

GW46 said:
I allowed Outlook to archive messages, tasks, and calendar.
After that BCM will not start. The error message says that the DataBase
is
either stopped or not available. I restored the archived items, but BCM
will still not start.
Click to expand...

Check if the SQL server for BCM is running.

Start, Run, Services.msc, OK

Scroll down that list to lines that start with MSSQL. (On BCM 2007 that uses
SQL Server Express, also look at line starting with SQL Server (MSSmlBiz).
Does it say "Started" next to that line? If not, what happens if you attempt
to start the stopped services?

What version of BCM is this? Do you have a good backup of your BCM database?
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Problem importing into BCM 2010 0
Error while archiving 0
MS Outlook Business Contact Manager 2007 Importing BCM Contacts error 0
Email Auto Linking Window Does not show my deleted items folder 0
How do you Recover from An Outlook 2007 & BCM Crash 1
Business Contact Manager 0
BCM 2007 restoring database 1
BCM database and Windows 7 1

Top