Business Contact Manager

[Jay Figueroa]

I'm running MS Office 2003 with Business Contact
Manager. Recently when trying to access entries in my
Business Contacts I get the message "Array Index out of
bounds" and the Outlook Contact form opens rather than
the Business Contact form. I have run a repair
installation on both MS Office and Business Contact
Manager without resolving the problem. Any suggestions?

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558