business contact manager

[Ian]

I am running a trial version of the Office 2003
Professional with a view to buying it for my business.

I am using the business contact management functionality
a lot. As of now, the 'business contacts' is not
available i.e. can't add a new one.

Also, all details revert to the traditional contacts view
etc. I am sure this is not a licence problems as it has
worked great up to now. Is this a known issue, and/or is
there workaround/upgrade to fix it?

The message I get is below

System.Runtime.InteropServices.COMException (0x81F40119):
The form required to view this message cannot be
displayed. Contact your administrator.

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558
BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558