Business Contact Mngr addresses don't open: matrixindex problem

[Siegfried]

My Business Contact Manager addresses don't always open. i get the message
that the boundaries of the matrixindex were exceded. after clicking OK the
address then appears in an Outlook form rather than BCM.
when i close and restart Outlook, the problem sometimes disappears.

 

[Clinton Ford [MSFT]]

Thanks for reporting this. Which version of Outlook are you running?
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My Business Contact Manager addresses don't always open. i get the message
that the boundaries of the matrixindex were exceded. after clicking OK the
address then appears in an Outlook form rather than BCM.
when i close and restart Outlook, the problem sometimes disappears.

 

[Siegfried]

2003. part of the professional edition.
I couldn't find this thread again, hence my late reaction. would really
appreciate some help, because the BCM windows hardly open any more...
thanks,

Siegfried Woldhek