Buttons on toolbar stop responding

[Chris Bean]

Odd issue - Access 2007, SP2, user is working in Access and very soon, you
cannot click on any buttons or tabs within the program. They are not greyed
out - mouse clicks just stop working until you click on another program in
your Windows XP Taskbar and then click back to Access, then you can start
clicking buttons again for your required functions. The program never shows
Not Responding, also, in Task Manager, shows normal and doesn't appear to
have any memory leaks. As long as you constantly keep clicking back and
forth between programs, the buttons in Access become active again. I have
run the Office Diagnostics, but nothing found. Has anyone encountered
something like this? I have searched the MS Support site, but I may not be
choosing the correct keywords as I wasn't sure how to describe this issue.

Thank you.

 

[Arvin Meyer MVP]

I'd first suspect an anti-virus program which habitually scans traffic to
the server. They have a habit of hogging all the resources on the machine.
If that's not it, set a performance monitor (perfmon.exe) which you can do
with Start >>> Run, then typing perfmon and hitting Enter. Log the results
and see if something else may be interfering with the priority level. Also,
you might try checking the priority levels, in the TaskManager, of what's
running.