C++ error in Word 2002

  • Thread starter Jonathan Tresch
  • Start date
J

Jonathan Tresch

What could cause a C++ Runtime error in Word 2002? It
tells me its an "abnormal program termination" The file
path is C:\Program Files\Microsoft Office\Office10
\WinWord.EXE
All the patches are in place, and my anti-virus is
updated and clean. I'm really confused and frustrated.
This came bundled with my Dell a few months ago, not
separately, if that helps.
 
H

Helen

I have exactly the same problem (new Dell 4/02) and have
not been able to get an answer from anyone about it,
although I've emailed Microsoft several times. If you
have any suggestions for getting a response from ANYONE,
I'd appreciate hearing them.
 
S

Suzanne S. Barnhill

Office MVP Beth Melton explains runtime errors as follows:

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
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