cache

[Joel Allen]

This is wierd.

Whenever I publish a new form, it creates a new cache file. e.g.

IPM.Task.Credit
IPM.Task.Credit000
IPM.Task.Credit001
IPM.Task.Credit002
IPM.Task.Credit003

I can't see the new form until I manually delete the files. Any thoughts on
how to fix this?

Thanks for your help,
Joel

 

[Sue Mosher [MVP-Outlook]]

Outlook version and build number from Help | About?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Joel Allen]

Outlook 2003 SP1.

Outlook version and build number from Help | About?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

I would suggest that you install SP2, which was recently released. We know that all cache problems were not solved in SP1, although the worst ones were. There hasn't been enough experience with SP2 to know whether that improves things, but it's worth testing in your specific scenario.

BTW, the behavior you are seeing sounds normal. Outlook 2002 Sp3 and later versions cache a separate copy of a form for each folder that contains items using that form. You are incrementing the version number whenever you publish a new version, right? That's a good idea, if just for troubleshooting.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Joel Allen]

I have SP1, but I have another task form and it is working properly. It
doesn't increment the cache files, it just keeps one item.task.xxxx folder
and it works great. There's something goofy about this form or folder that
is causing this. Any thoughts - I want to try other options before updating
to SP2.

Thanks,
Joel

I would suggest that you install SP2, which was recently released. We know
that all cache problems were not solved in SP1, although the worst ones
were. There hasn't been enough experience with SP2 to know whether that
improves things, but it's worth testing in your specific scenario.

BTW, the behavior you are seeing sounds normal. Outlook 2002 Sp3 and later
versions cache a separate copy of a form for each folder that contains items
using that form. You are incrementing the version number whenever you
publish a new version, right? That's a good idea, if just for
troubleshooting.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers