cached exchange mode is greyed out

[Loren]

i'm deploying Office 2003 via GPO utilizing the CIW and i've chosen the
option to enable cached exchange mode. when i check to see if cached
exchange mode is enabled after the install it turns out it is not. not only
is it disabled but its greyed out and i have no option of enabling it.

any suggestions would be priceless at this point!

thank you ahead of time.

 

[Diane Poremsky]

what os is installed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

 

[Loren]

we have 2000 and XP and its happening on both OS's

 

[Diane Poremsky]

what exchange server version?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

 

[Loren]

we have exchange 2003. v6.5.7638.1