B
Bart
I have below output in subform
Status Total Beyond SLA Within SLA
Closed 45 12 33
Resolved 5 1 4
I want to compute for the following rate using below formula
Rate(Beyond SLA)= Beyond SLA/(Closed+Resolved)
Rate=12/(45+5)
Rate(Within SLA)=Within SLA/(Closed+Resolved)
Rate=33/(45+5)
How would I do this?
Status Total Beyond SLA Within SLA
Closed 45 12 33
Resolved 5 1 4
I want to compute for the following rate using below formula
Rate(Beyond SLA)= Beyond SLA/(Closed+Resolved)
Rate=12/(45+5)
Rate(Within SLA)=Within SLA/(Closed+Resolved)
Rate=33/(45+5)
How would I do this?