Calendar Appointments have "Tooltip" effect

[Que Gatlin]

We are running Windows XP OS, and Office XP. In Outlook
2002, there's a weird thing happening with one of the
clients. When she's in Calendar, "Day View" -- the
appointment entries show not only the "Subject" line, but
also include the "Location" and "comments" information
(this is without expanding the appointment entry). Also,
if she just moves her mouse cursor over the appointment
entry, all of this information shows up, similar to
the "Tooltip" effect on the toolbar. Any ideas how
this "feature" would have gotten turned on and how we can
turn it off? Any suggestions would be greatly
appreciated! Thanks.

 

[Michael Buro]

From the menu bar select Tools > Options > Calendar
Options > Planner Options and see if the box "Show Popup
Calendar Details" is checked. If it is, uncheck it.

 

[Que Gatlin]

Unfortunately, unchecking this box did not have any
effect. All of our other clients also have the "show
popup calendar details" box checked as well, but they are
not exhibiting this behavior. Any other suggestions would
be welcome! Thanks.