Calendar & contacts in Outlook Web Access, but no in Outlook Clien

[roonetoones]

I got a new PC and fired up the Outlook Client. Until now, I've kept all my
messages, contacts, calendar & so on in Outlook Web Access (i.e. haven't been
using the client). All of my Inbox messages successfully downloaded to my
new Outlook Client, but my Calendar, Contacts and Tasks did not. Obviously
this information is sitting on the Exchange Server: does anyone know how to
get it to download to my Outlook client?

Thanks in advance!

 

[Diane Poremsky [MVP]]

They should download automatically. are you using a pst as your default
message store or the exchange mailbox?

 

[roonetoones]

I figured they should download automatically. Is your question regarding the
message store for the Outlook client app on my PC? I didn't create any pst
file locally. I simply set up the Outlook client to point to my corporate
email account (which is an Exchange Server account) and it downloaded my
Inbox, but nothing more.

I'm not sure if I answered your question, but I hope we can continue to
communicate on this - I'm stumped.

 

[Diane Poremsky]

What version of Outlook?

I figured they should download automatically. Is your question regarding
the
message store for the Outlook client app on my PC? I didn't create any
pst
file locally. I simply set up the Outlook client to point to my corporate
email account (which is an Exchange Server account) and it downloaded my
Inbox, but nothing more.

I'm not sure if I answered your question, but I hope we can continue to
communicate on this - I'm stumped.

 

[roonetoones]

Outlook 2007.

What version of Outlook?

 

[roonetoones]

2007

What version of Outlook?

 

[Diane Poremsky]

What type of email account did you select when you added the Exchange acct?
Are you using Outlook Anywhere, HTTP, POP3, or Exchange? You need to use
Outlook Anywhere or Exchange (classic method).

 

[roonetoones]

When setting up an email account in Outlook 2007, it gives you two choices
for email service: "Microsoft Exchange, POP3, IMAP or HTTP" is the first
choice (which I chose), and the second is "Other". Now that I look at the
account settings after the fact, it set the "account type" to POP3, and won't
allow me to change it. Is this the problem? Should I back up my Inbox pst
file, dump the account and try to set it up again, to see if I can set up the
"account type" as an MS Exchange account?

 

[Diane Poremsky [MVP]]

You need to use Exchange acct if you want to access your calendar and
contacts in Outlook. It's the only acct type that supports those features in
the actual mailbox.

 

[roonetoones]

That's what I figured, but the setup looks different than for Outlook 2003.
On reflection, I think my problem may be more basic. That is, I get the
feeling that in order for Outlook to work the way I want, I have to connect
directly to the Exchange Server via the corporate network (LAN or VPN). Over
the internet, I think the I'm only going to get POP3-aware downloads, i.e.
emails only. I do have VPN access to our corporate network - I don't know
why I didn't think of this before. Anyway, does that sound reasonable to
you? Other than that, I still don't see any way to specify an Exchange
Server account type during setup - it seems to auto-detect. I'm out of my
office right now, so I won't be able to try my hunch until a couple of days
from now. Any further insight/validation you can provide would be
appreciated.

 

[Diane Poremsky [MVP]]

yes, you either need to VPN in or use Outlook anywhere service - ask your
admin if its enabled.