calendar entry not working-error-Contact your administrator

[cavading]

I am on an exhange server and just downloaded Office 2007 and can not enter
an appointment in my calendar. I get an error message:
Could not save item. The form required to view this message cannot be
displayed. Contact your administrator.

My administrator says nothing is wrong. Had me delete and reload 2007. I did
all of the updates, service pack etc. Still can not enter an appointment.
Can you help?

 

[Nikki Peterson [MVP - Outlook]]

First thing I would try is to clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki Peterson