Calendar events created on Blackberry don't get to Entourage 2008

[auerSteve]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

If I create a new calendar event on my BlackBerry (an 8830) the event does not show up in the Entourage 2008 calendar. However, the event does show up under Outlook Web Access, so the event is recorded and synced properly by the Exchange Server (I think...). On the other hand, if I create an event in Entourage 2008, it does show up on the BlackBerry.

When I used Entourage 2004, events created on one platform showed up on the other, so this is a new problem created in Entourage 2008.

Help!

 

[William Smith]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

If I create a new calendar event on my BlackBerry (an 8830) the event
does not show up in the Entourage 2008 calendar. However, the event
does show up under Outlook Web Access, so the event is recorded and
synced properly by the Exchange Server (I think...). On the other
hand, if I create an event in Entourage 2008, it does show up on the
BlackBerry.

When I used Entourage 2004, events created on one platform showed up
on the other, so this is a new problem created in Entourage 2008.

Right-click your calendar in Entourage and select Folder Properties.
Click the Empty button to clear your cache and force events to download
again from the server.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[Sp3243]

AuerSteve, I am having the exact same problem with 2004. Did you ever find a resolution?

 

[Adam Bailey]

AuerSteve, I am having the exact same problem with 2004. Did you ever find
a resolution?

Have you tried emptying the cache? Control-click the Calendar item in your
folder list and choose Folder Properties > General > Empty Cache.