calendar in office 2003 shows "no information"

[Linda]

When scheduling a meeting in office 2003 calendar, user availability status
is "no information". I ran detect and repair, reinstalled outlook, calendar
settings are "show 12 months". There are 2 other users on this PC and their
status is fine. Does anyone have any ideas please?

Thank you.

 

[Milly Staples [MVP - Outlook]]

Can you have that user start outlook one time with the /cleanfreebusy command line switch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Linda asked:

| When scheduling a meeting in office 2003 calendar, user availability
| status is "no information". I ran detect and repair, reinstalled
| outlook, calendar settings are "show 12 months". There are 2 other
| users on this PC and their status is fine. Does anyone have any ideas
| please?
|
| Thank you.

 

[Linda]

How do I do that?

thanks.

 

[Linda]

I opened outlook with the cleanfreebusy command line. It still shows "no
information" when I invite this person.

Thanks.

How do I do that?

thanks.

Can you have that user start outlook one time with the /cleanfreebusy command line switch?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Linda asked:

| When scheduling a meeting in office 2003 calendar, user availability
| status is "no information". I ran detect and repair, reinstalled
| outlook, calendar settings are "show 12 months". There are 2 other
| users on this PC and their status is fine. Does anyone have any ideas
| please?
|
| Thank you.

 

[Brian Tillman]

I opened outlook with the cleanfreebusy command line. It still shows
"no information" when I invite this person.

They, not you, should be trying the /cleanfreebusy switch.

 

[Linda]

I remoted onto their PC and opened outlook with cleanfreebusy. Then on my PC
I scheduled a meeting and the user still shows as "no information".

Thank you.

 

[Brian Tillman]

I remoted onto their PC and opened outlook with cleanfreebusy. Then
on my PC I scheduled a meeting and the user still shows as "no
information".

What do you mean by "remoted onto their PC"? Were you loggd in as them via
something like VNC where they gave you permission to connect to their
desktop or did you use RDC and log in as you?

 

[Linda]

I went over to his PC and logged on as him.

What do you mean by "remoted onto their PC"? Were you loggd in as them via
something like VNC where they gave you permission to connect to their
desktop or did you use RDC and log in as you?

 

[pom15595]

I have the same issue.
I have run cleanfreebusy on both the users machines and my own.
I have checked that they are publishing their availabilities to the server
and seems okay as well.

But still "no information"

Any ideas?

 

[Qwik]

I have the same issue as well. Also to add to the conversation, I
successfully updated the DOMAIN group policy for this control from 2 months
"free/busy publishing" to 6 months. Some users calenders are there while
others show "\\\\ no information \\\\\\\\\\\"

 

[BAP]

Free/busy publishing is set to 12 months !!
Still shows "\\\NO INFORMATION\\\"
PLEASE HELP !!!

 

[Qwik]

Solution!!!

From the command prompt, navigate to the folder that contains Outlook.exe.
The default is usually C:\Program Files\Microsoft Office\Office11. From that
path run "Outlook.exe /CleanFreeBusy"

You are now challenged with running this command on each workstation
affected. I am looking for a way to push this out either through SMS or GPO.

Qwik

 

[BAP]

Thanks mate !! But cleanfreebusy did work.

thanks heaps.