Calendar is showing 1 unread item, but all items are read

K

KNM101

Hi -

My Outlook calendar is showing that there is 1 unread item. I have looked
for the bold item in table view, searched for the unread item using advanced
find, but I'm still unable to locate the item. And I've tried to use the
"Mark all items as read" option for Calendar (right click menu), but the
little blue 1 next to the Calendar never goes away.

Any suggestions?
 
M

Milly Staples [MVP - Outlook]

Have you completely closed and restarted Outlook after taking these steps?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KNM101 asked:

| Hi -
|
| My Outlook calendar is showing that there is 1 unread item. I have
| looked for the bold item in table view, searched for the unread item
| using advanced find, but I'm still unable to locate the item. And
| I've tried to use the "Mark all items as read" option for Calendar
| (right click menu), but the little blue 1 next to the Calendar never
| goes away.
|
| Any suggestions?
 
K

KNM101

Yes. Several times. And I've accessed my email from 3 different machines -
twice with the Outlook 2003 client and once with Outlook web access. Same
annoying little blue 1 shows up. (I work for a large corporation, but doubt
its help desk could help with this one without knowing exactly what is
causing the problem.)

Thanks,
Kristy
 
M

Milly Staples [MVP - Outlook]

Weird, normally using advanced find and marking all unread items as read
works.

Have you tried using command line switches for this? /cleanviews and
/resetfolders come to mind.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KNM101 asked:

| Yes. Several times. And I've accessed my email from 3 different
| machines - twice with the Outlook 2003 client and once with Outlook
| web access. Same annoying little blue 1 shows up. (I work for a
| large corporation, but doubt its help desk could help with this one
| without knowing exactly what is causing the problem.)
|
| Thanks,
| Kristy
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you completely closed and restarted Outlook after taking these
|| steps?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, KNM101 asked:
||
||| Hi -
|||
||| My Outlook calendar is showing that there is 1 unread item. I have
||| looked for the bold item in table view, searched for the unread item
||| using advanced find, but I'm still unable to locate the item. And
||| I've tried to use the "Mark all items as read" option for Calendar
||| (right click menu), but the little blue 1 next to the Calendar never
||| goes away.
|||
||| Any suggestions?
 
K

KNM101

Here's more information. I tried marking all of the items in the calendar as
unread, then changing them back to read. When they were all unread, the blue
number next to the Calendar in the folder list was 1224. However, the number
of items listed in the status bar is 1223. So the program that tells me how
many unread items there are thinks there's one more item than the program
that counts the number of items for the status bar. That's why I can't find
the unread item.

KNM101 said:
I just tried the command line switches you suggested. No joy.

--Kristy

Milly Staples said:
Weird, normally using advanced find and marking all unread items as read
works.

Have you tried using command line switches for this? /cleanviews and
/resetfolders come to mind.


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KNM101 asked:

| Yes. Several times. And I've accessed my email from 3 different
| machines - twice with the Outlook 2003 client and once with Outlook
| web access. Same annoying little blue 1 shows up. (I work for a
| large corporation, but doubt its help desk could help with this one
| without knowing exactly what is causing the problem.)
|
| Thanks,
| Kristy
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you completely closed and restarted Outlook after taking these
|| steps?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, KNM101 asked:
||
||| Hi -
|||
||| My Outlook calendar is showing that there is 1 unread item. I have
||| looked for the bold item in table view, searched for the unread item
||| using advanced find, but I'm still unable to locate the item. And
||| I've tried to use the "Mark all items as read" option for Calendar
||| (right click menu), but the little blue 1 next to the Calendar never
||| goes away.
|||
||| Any suggestions?
 
B

brockb

I am having the exact same problem that KNM101 is. I have done all the steps
that have been mentioned by Milly Staples to no avail. I believe there is a
problem or bug here because I see other users posting to this newsgroup with
the same problem. Don't believe me? Do a search for "unread" on this news
group and read the posts the query returns.

KNM101 said:
Here's more information. I tried marking all of the items in the calendar as
unread, then changing them back to read. When they were all unread, the blue
number next to the Calendar in the folder list was 1224. However, the number
of items listed in the status bar is 1223. So the program that tells me how
many unread items there are thinks there's one more item than the program
that counts the number of items for the status bar. That's why I can't find
the unread item.

KNM101 said:
I just tried the command line switches you suggested. No joy.

--Kristy

Milly Staples said:
Weird, normally using advanced find and marking all unread items as read
works.

Have you tried using command line switches for this? /cleanviews and
/resetfolders come to mind.


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KNM101 asked:

| Yes. Several times. And I've accessed my email from 3 different
| machines - twice with the Outlook 2003 client and once with Outlook
| web access. Same annoying little blue 1 shows up. (I work for a
| large corporation, but doubt its help desk could help with this one
| without knowing exactly what is causing the problem.)
|
| Thanks,
| Kristy
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you completely closed and restarted Outlook after taking these
|| steps?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, KNM101 asked:
||
||| Hi -
|||
||| My Outlook calendar is showing that there is 1 unread item. I have
||| looked for the bold item in table view, searched for the unread item
||| using advanced find, but I'm still unable to locate the item. And
||| I've tried to use the "Mark all items as read" option for Calendar
||| (right click menu), but the little blue 1 next to the Calendar never
||| goes away.
|||
||| Any suggestions?
 
K

KNM101

Can you answer my question? I've been waiting patiently for a reply. I've
also posted additional information. The command line switches did not help.
And when I switch the view so that instead of unread items, I'm shown the
total number of items in the folder in green, that number is one higher than
the total number of items shown in the status bar.

If you have no answer to my question or if you're still investigating,
please let me know!

Thanks!
Kristy
 

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