Calendar Items Created in Outlook Web Access do not appear in Outlook 2003 sp2 in Cached Mode

[Chris Johnson]

I am having the strangest global problem (problem can be recreated with any
user on any Windows XP sp2 machine with Outlook 2003 sp2)

If a user creates a Calendar item in Outlook Web Access then the item never
shows up in Outlook 2003 sp2 in cached mode on their desktop.

If you change the Outlook client to online mode (uncheck cached mode) and
restart outlook then the item shows up just fine. But switch back to Cached
mode and the item is gone again.

The other interesting thing about this problem is that if you happen to be
in your calendar in Outlook 2003 and you then open OWA and create a new
calendar item then the item will show up in Outlook but it shows up as an
item that lasts forever. If you then navigate to your Inbox and back to
Calendar then the item is gone.

I have tested this on multiple workstations and laptops with multiple users.

Therefore I think it is a global issue between Outlook 2003 sp2 and our
Exchange 2003 Standard sp2 server.

I have found one KB on microsoft that sounds semi related but it references
CDO 1.21 programs and not Outlook 2003 sp2 in cached mode.:
http://support.microsoft.com/kb/911928

I obtained the hotfix for grins and giggles but it did not solve the
problem.

Any ideas?

Thanks
Chris Johnson